Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

For Defraudao

Ask your support engineer to check following  Repair No: R119231345 in their system.  There they will find an official Apple statement classifying this as a general issue and some hints about how to solve it ;-).

On March 19th I issued a bug report to Apple about this problem and Apple has requested me to send a Console Log of my iPhone reproducing the problem. I have already send the log file. I hope this contributes to the solution of this bug.

The winner is: Apple (and Mobistar)

For my part, I gave up, I went from an official Apple partner.

I do not like their politics, but I love my iPhone.

I think Apple wants to offer a bonus to its partners.

But he can not do legally.

By cons, it is not (legally) responsible for a bug.

translated by goole translator

Me pasó lo mismo con los mensajes. Ve en el foro arriba a la derecha, en ACTIONS  pulsa el link STOP RECEIVING EMAIL NOTIFICATIONS (o algo parecido). Previamente había desactivado las notificaciones en los settings. Espero que te sirva. Por cierto, para que te aparezca la opción tienes que estar logueado.

APPLE you must atleast reply....... there should be update fro your end..... lots of people are getting affected .

Please provide update asap

Apple is not on this forum it is User to User and Apple do not monitor so you will wait a long time

did you not bother to read the terms when you joined

You miss the point, it's not that we expect apple to post in this forum – we expect them to give any statement at all about this matter. After a month of hundreds of people discussing and in the dark about wether this is a bug or a "feature" and 50,000 visitors being affected with this it can be expected to get an official statement.

Apple definitely has emlpoyees who read the posts. I am pretty sure they know exactly whats going on here. I mean they would be stupid to not do it because it collects an amount of information for them that no money in the world could ever make up for. It tells them what "stupid users" do with their products to reveal bugs they would have never found otherwise.

Also this "called the hotline and they don't know anything" is just what they are told to tell customers before they know exactly what the problem is. That is a common stragedy.

I am so angry about this. My provider allows tethering, but obviously does not have a contract with apple. I changed my provider one month ago, in order to be able to tether with my tablet, and now APPLE locked me out of it. And there is not even a way to downgrade. This is by no chance a bug, apple did this on purpose.

That does it. I am through with apple and their politics.

I'll sell my iPhone and get an Android phone.

<Edited by Host>

This thread was created ONE MONTH ago.

There are more than 500 comments and nearly 55000 views and Apple has not said anything about this problem that iOS 7.1 has created. It is outragious.

Apple, why do you ignore your customers?

I called Apple support in Italy and the guy I spoke with already knew this issue in all details.

He said they are receiving lot of calls from people experiencing this problem using a Wind SIM.

According to him, Apple is investigating the issue trying to understand if it is an iOS 7.1 problem or a carrier problem (I hardly refrained from starting a fight with him on this point...). He said it *may* be fixed in an iOS update.

Meanwhile he suggested the following workaround to try to solve the problem (I didn't try it yet):

- Back-up the phone

- Re-initialize the phone temporarily using a SIM from an Apple partner carrier (looking for a friend willing to help...)

     - This shoukd enable the APN saving option

- Insert your own SIM, restore the back-up and set the APN

We'll see.... meanwhile I think that, in addition to posting here our experience, we should all call Apple support to increase the number of official reports of this BUG!

I already checked.

and is correct.

the error only happens with virtual carriers. BUT with the complicity of APPEL: allows them to cancel the service iphone. the reason is obvious: the tethering cause increased data traffic.

We will soon see as carriers begin to charges for tethering. sure!

this maneuver is being done gradually to prevent a rebellion of users ....

I'm sorry, but can someone explaine me what does it mean "vertual carrier"?

Kinsem, I recommend you not to spend your time in trying that workaround...

Rather than that, as you did, it is better anyone has the problem to hilight the issue to Apple customer support with hope of a bug fix in next iOS.

como he dicho con anterioridad varias veces ( creo que no leen mis replicas )

No es solo con servidores virtuales, porque en mi caso no es virtual. Movilnet, de Venezuela es un proveedor inclusive del estado.

y me pasa TAMBIEN EN EL IPAD 4, no solo en el Iphone 4. Y mi Ipad 4+cell esta con una tarjeta sim que es de un socio de Apple ( Movistar, de Venezuela ). AUNQUE, la tarjeta sim que estoy usando para mi Ipad no era inicialmente preprogramada para Ipad, sino para un modem tipo Pendrive.

Ambos articulos IOS que tengo son desbloqueados de fabrica!