HT1414: Use iTunes to restore your iOS device to factory settings
Learn about Use iTunes to restore your iOS device to factory settings
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Mar 11, 2014 3:04 AM in response to SCOTTAFFby Ingo2711,Did you already check this article for more information?
- Update your iPhone to the latest version of iOS.
- Toggle Airplane mode On and Off.
- Try turning iPhone off and then on again.
- Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
- Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
- Restore the iPhone.
If you still are unable to resolve this issue, contact Apple support for further assistance.
copied from Troubleshooting iPhone hardware