Riquez
Level 1 (57 points)
Mac OS X

Q: iPad cannot be synced (error -50)

I just updated to iOS7.1 & after that I decided to sort out my photo syncing. (previously only iCloud last 1000 pics were synced)

I selected "sync albums from last 12 months (no events)"

Now I cant sync at all with the error saying iPad cannot be synced (error -50)

 

I quit all apps & restarted, same error pops up after restart.

 

What to do??

iMac, OS X Mavericks (10.9)

Posted on Mar 11, 2014 4:10 AM

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Riquez

Q: iPad cannot be synced (error -50)

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  • Helpful answers

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Mar 11, 2014 5:09 AM in response to Riquez
    Level 5 (7,169 points)
    Mac OS X
    Mar 11, 2014 5:09 AM in response to Riquez

    This describes all you need to know about eError (-50): http://support.apple.com/kb/ts1583

  • by Riquez,

    Riquez Riquez Mar 11, 2014 3:50 PM in response to Alfred DeRose
    Level 1 (57 points)
    Mac OS X
    Mar 11, 2014 3:50 PM in response to Alfred DeRose

    I am not sure if that is the same thing, the linked article says

    iTunes Store: "Error (-50)" when downloading purchased content

     

    The description of what to do doesnt seem to apply to me as I dont have anything purchaced from itunes to delete from my cache, the downloads folder is empty.


    I am not using the iTunes store, I am trying to sync photos to my iPad - nothing to do with music. My music syncs fine.

    The error appears while syncing photos - iTunes says "Syncing Photos, step 4 of 5" & then the error pops up.

  • by Riquez,

    Riquez Riquez Mar 12, 2014 2:32 AM in response to Riquez
    Level 1 (57 points)
    Mac OS X
    Mar 12, 2014 2:32 AM in response to Riquez

    I follwed the instructions in this article http://support.apple.com/kb/TS3697

    iTunes: Unable to sync photos

    but the problem persists, I cannot sync any photos whatsoever from iTunes, but music, apps etc are all fine.

     

    This is very frustrating because the purpose of this iPad is to use as an on-the-go screen for photography

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Mar 12, 2014 2:42 AM in response to Riquez
    Level 5 (7,169 points)
    Mac OS X
    Mar 12, 2014 2:42 AM in response to Riquez

    You might try restore iOS again. Maybe there was a glitch the first time around.

  • by Riquez,

    Riquez Riquez Mar 12, 2014 3:53 PM in response to Alfred DeRose
    Level 1 (57 points)
    Mac OS X
    Mar 12, 2014 3:53 PM in response to Alfred DeRose

    oh this is just superb!

     

    I restored the iPad, connect to iTunes, iPad cannot be synced (error -50)

     

    & now I have a blank iPad that I cant sync with anything.

     

    What is going on here?

     

    oh- - wait  - it IS syncing, but only if I dont sync photos, so back to the same as before. If it tick to sync any photos, i get the error. If I untick the photos it begins syncing fine.

  • by Riquez,

    Riquez Riquez Mar 12, 2014 5:57 PM in response to Riquez
    Level 1 (57 points)
    Mac OS X
    Mar 12, 2014 5:57 PM in response to Riquez

    iPhoto on my ipad is now full of missing images. The cloud stream has 1000 blank images, the camera roll has 635 blank images. I have synced with the cloud, but it's all blank. I can't sync from the computer because the error pops up.

  • by Riquez,

    Riquez Riquez Mar 14, 2014 4:11 AM in response to Riquez
    Level 1 (57 points)
    Mac OS X
    Mar 14, 2014 4:11 AM in response to Riquez

    For those that follow~

     

    After speaking to Apple Support for about 2 hours, the issue has been narrowed down to a corruption problem in the computers iPhoto Library.

     

    To confirm this:

     

    Problem: When ticking "sync photos" in iTunes, your sync fails with the error "cannot be synced, unknown error -50".

    Test: HOLD alt/option (mac) & open iPhoto. You will be prompted to create a new Library. (the old one will be left untouched)

    Import a few photos to your new library.

    Quit iTUNES & re-open it. Connect your device & go to the photo tab. Click Sync Photos, you will see your new library. Sync - it should now work.

     

    In iPhoto you can switch between your old & new Library using the FILE >Switch Library option.

     

    This is not a fix, my issue is ongoing. I am posting only to help future readers. In my case rebuilding the iPhoto Library (hold option/alt when opening iPhoto) was not able to correct the problem.