HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Pintu From Pune
Level 1 (0 points)

Q: Am not able to swipe on touch screen..its not working what should I do...?

I have restarted the ipod touch by pressing and holding power off and home button together, but after rebooting I can see the screen slide to unlock but its not taking/feeling my finger touch to get access into ipod..please suggest what to do..?

iPod touch, iOS 5.1.1, 2nd or 3rd edition

Posted on Mar 11, 2014 5:52 AM

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Pintu From Pune

Q: Am not able to swipe on touch screen..its not working what should I do...?

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  • by lllaass,

    lllaass lllaass Mar 11, 2014 5:56 AM in response to Pintu From Pune
    Level 10 (187,841 points)
    Desktops
    Mar 11, 2014 5:56 AM in response to Pintu From Pune

    Try:

    - Reset the iOS device. Nothing will be lost       

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                                

    iOS: How to back up                                                                                     

    - Restore to factory settings/new iOS device.       

    Then the remaining items of:   

    - iOS: Not responding or does not turn on

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable       

    - Try on another computer                            

             

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar                                      

  • by Pintu From Pune,

    Pintu From Pune Pintu From Pune Mar 11, 2014 6:39 AM in response to lllaass
    Level 1 (0 points)
    Mar 11, 2014 6:39 AM in response to lllaass

    Am even unable to restore from my backup file because itunes dosent recognose my ipod..and its showing 0 KB size of ipod in itunes.

    Ipod shows activation required on screen but its not taking my touch on screen to open the lock..