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Black Screen But Can See My Cursor

So every time I boot up my computer I am getting a black screen but my cursor is responsive. I tried rebooting in recovery mode but could not reinstall my OS because of Apple being unable to "verify" my computer. My macbook is a 2010 but I was just as the Genius Bar over Christmas to have my computer checked out and they said everything is running great. Any ideas? Solutions?


I live 3 hours away from the closest apple store so anything anyone can recommend would be helpful.

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 11, 2014 6:45 AM

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Posted on May 29, 2014 4:05 AM

Thank You SO MUCH! Like almost everyone on here I was pulling my hair out on this until I tried the fix!! You are trully a lifesaver 🙂

166 replies

Apr 12, 2016 5:38 AM in response to priscilla_1

If the problem comes back (mine did after awhile) you can try this new one I found.


Open system preferences, open displays, click scaled, click 1920 and move brightness cursor left and right , click 1600 move brightness cursor left and right, click 1344 and move brightness cursor left and right, then choose your resolution one more time (mine is 2560). set brightness where you want then leave it and don't touch it again. If you touch brightness control on keyboard you will have to go through this process again but it only takes about 10 seconds. It has been working for me for awhile now. I think when the different resolutions are chosen it changes some command in the software which resets it in someway. Whatever. It works and Im happy with it. Hope it helps someone. It has saved me from buying a new mac and from chucking a way a perfectly useable one (except for this glitch). If I can find this workaround I'm sure apple could fix it if they wanted to - shame on them. I've been a life long customer.

Dec 11, 2016 3:14 PM in response to jperr92

Here's what FINALLY WORKED for me, it was a similar to an answer about a failed instal,(incomplete), but with a twist on mine. Ok rMBPRO 15" late 2011, during daily use I was trying to recover a HDD,(so I had set sleep to never!), Upon returning I had a black screen, (2 monitors jsyk) and the curser would move, normal notifications were coming through, etc, but space bar et al, no go. Following the lead from from the reply regarding holding the power for 10 sec upon powering off then holding shift key until progress bar showed, that's how I started,( NOTE HOLD SHIFT UNTIL ACTUAL PROGRESS BEGINS ON PROFRESS BAR- I failed twice at the progress bar screen), once it completes...here's my twist it booted into sign in, NOT BLACK SCREEN. Allowing me to enter ID/PSSWD, I did it the cycled for a minute and went right back into black screen.

THATS when I entered the 1st letter on my user ID, (Use caps or whatever is correct) hit enter the entered my password, and my Mac was Back!

I hope that helps, as my case was very close to another users described solution but just a tiny bit different, and THAT is always what makes the difference. Peace! ( NOTE I attempted an SMC RESET 5 times it wouldn't cycle, or shut off, one time I help the keys for 5 minutes to a great screen and nothing. I'm sure this will help someone, and I'm glad. I've saved my *** so many times thanx to the generous contributors here, Thank you btw, I'm glad I may have a speckle of benefit to someone!!!!!

Dec 21, 2016 11:41 AM in response to jperr92

I had the same issue. Resetting the SMC and NVRAM did nothing good. I was always stuck at the blank screen.


I read somewhere Apple did removed the battery menu in this release so I had this weird idea of unplugging the power supply. As soon as the power cable came unplugged, I had the startup progress bar, the computer booted up and everything is willy-nilly since then.


HTH

Dec 28, 2016 3:06 PM in response to Alastair Riddle

I've seen this kind of issue when a USB3 hub is plugged into the Mac altough there is just a black

screen with no cursor. Unplugging the hub from the Mac will let the computer boot normally as soon you do it.

I've never been able to reproduce this with anything else. I can't tell if it is related to something plugged in the hub, but it don't looks like it.

Dec 28, 2016 8:09 PM in response to PlFoley

this occurred on a lot of different Macbooks after last update, you may or may not get to log in screen but either way wait for the black screen then type in only the first letter of your user log in upper or lower case what ever is your norm

then hit enter then login as normal still on black screen hit enter again and you should be good to go it may take a few minutes touch no other keys

Black Screen But Can See My Cursor

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