Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Black Screen But Can See My Cursor

So every time I boot up my computer I am getting a black screen but my cursor is responsive. I tried rebooting in recovery mode but could not reinstall my OS because of Apple being unable to "verify" my computer. My macbook is a 2010 but I was just as the Genius Bar over Christmas to have my computer checked out and they said everything is running great. Any ideas? Solutions?


I live 3 hours away from the closest apple store so anything anyone can recommend would be helpful.

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 11, 2014 6:45 AM

Reply
Question marked as Best reply

Posted on May 29, 2014 4:05 AM

Thank You SO MUCH! Like almost everyone on here I was pulling my hair out on this until I tried the fix!! You are trully a lifesaver 🙂

166 replies

Jun 1, 2015 8:50 PM in response to jesseinma

This is the best Jesseinma! My boyfriend's 2010 Macbook Pro hasn't been working for a good 6 months. When we finally took it into the genius bar he told us the backlight was out and we would have to pay $300 to fix it! I didn't believe he was correct, considering we could still see the curser. Your answer was completely the solution! You should work at the genius bar!

Black Screen But Can See My Cursor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.