jperr92

Q: Black Screen But Can See My Cursor

So every time I boot up my computer I am getting a black screen but my cursor is responsive. I tried rebooting in recovery mode but could not reinstall my OS because of Apple being unable to "verify" my computer. My macbook is a 2010 but I was just as the Genius Bar over Christmas to have my computer checked out and they said everything is running great. Any ideas? Solutions?

 

I live 3 hours away from the closest apple store so anything anyone can recommend would be helpful.

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 11, 2014 6:45 AM

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Q: Black Screen But Can See My Cursor

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  • by 1tis1,

    1tis1 1tis1 Aug 5, 2014 7:10 AM in response to spiro.r
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    Aug 5, 2014 7:10 AM in response to spiro.r

    Ssh connections are blocked by defaults, so i was using Single User Mode (CMD+S on boot).

    Great thanks!

  • by dr.y,

    dr.y dr.y Aug 8, 2014 9:54 AM in response to jesseinma
    Level 1 (0 points)
    Aug 8, 2014 9:54 AM in response to jesseinma

    Thank you jesseinma! This worked perfectly!

  • by drea1001,

    drea1001 drea1001 Aug 8, 2014 4:59 PM in response to jesseinma
    Level 1 (0 points)
    Aug 8, 2014 4:59 PM in response to jesseinma

    Thank you so much!! It worked!!                         

  • by busyscott,

    busyscott busyscott Aug 19, 2014 2:39 PM in response to jperr92
    Level 1 (0 points)
    Aug 19, 2014 2:39 PM in response to jperr92

    I followed the steps recommended to no avail, but found another way.

     

    1. Create new user using single user mode https://www.youtube.com/watch?v=kfSFA61M3go

    2. Put mac into target disc mode

    3. Start up another mac (that you can connect firewire or thunderbolt)

    4. Hold Option during startup and select the other macs harddrive

    5. Follow the step to set up the new user.

    6. Shut down the computer and restart original computer.

     

    Fixed!

     

    After that I had to go in and delete the new user I set up, but that was easy peasy. Good luck! This was one annoying problem!

  • by MissDee02,

    MissDee02 MissDee02 Sep 21, 2014 7:09 PM in response to jesseinma
    Level 1 (0 points)
    Sep 21, 2014 7:09 PM in response to jesseinma

    Thank you! Thank you! Thank you! I thought all hope was lost, but now I got it back up! Thank you!!!!!!!!!!!!!!!!!!!!!!!!

  • by Tryptomine,

    Tryptomine Tryptomine Sep 27, 2014 1:03 PM in response to Verbeana
    Level 1 (0 points)
    Sep 27, 2014 1:03 PM in response to Verbeana

    Didn't work for me ((( Tried holding SHIFT button it didn't go black , i entered username and password and it was ok. After screen gets black , i touched the track pad and again this cursor !!!!

     

    what to do ????

  • by Florence Ross,

    Florence Ross Florence Ross Sep 29, 2014 1:11 PM in response to jesseinma
    Level 1 (4 points)
    iPhone
    Sep 29, 2014 1:11 PM in response to jesseinma

    Kudos to YOU!

     

    IT's a fix!

     

    10.9.5 seemed to create the same problem.

  • by MenanV,

    MenanV MenanV Sep 30, 2014 2:10 PM in response to jperr92
    Level 1 (0 points)
    Sep 30, 2014 2:10 PM in response to jperr92

    For those of you having this problem lately. Run the following command by going into Single User mode by pressing Command + S while booting. Talked to Apple support and resolved it.

     

    mount -uw /

    cd /Library/Preferences

    mv com.apple.loginwindow.plist com.apple.loginwindow.plist.old

    reboot

     

    and do this if it's still not resolved

     

    ▪ 1. Shut down your Mac if it is on.

    ▪ 2. Press the power button to start the computer.

    ▪ 3. Immediately press and hold the Command key and one of the following:

    ▪ the "s" key for single-user mode.  (Command-S)


    then shut your computer and turn it back on normally.

  • by RussatMMC,

    RussatMMC RussatMMC Oct 2, 2014 7:48 AM in response to spiro.r
    Level 1 (0 points)
    Oct 2, 2014 7:48 AM in response to spiro.r

    Spiro.r, your solution worked for me.  I have gotten JessinMA's solution to work before, but yours works when the other doesn't.  It also has the benefit of being able to run from my desk to a remote Mac.  Thanks!

  • by DLB_at_AVP,

    DLB_at_AVP DLB_at_AVP Oct 3, 2014 11:36 PM in response to BLLuten
    Level 1 (0 points)
    Oct 3, 2014 11:36 PM in response to BLLuten

    Kudos for , too.

     

    Strange, but I am logged-in on the original post page and most recent post page... but I am logged-out if I navigate to any of the pages in-between!

  • by micahwkb,

    micahwkb micahwkb Oct 16, 2014 9:19 AM in response to spiro.r
    Level 1 (0 points)
    Oct 16, 2014 9:19 AM in response to spiro.r

    Perfect, thanks spiro.r - I was unable to use the earlier method because no input was possible at the black screen. Just needed a quick re-config of the login window prefs.

     

    AFAIK -- /Library/Preferences/loginwindow.plist was deprecated in Mavericks (maybe earlier)... So for me I just removed the com.apple... entry but this wasn't present. It might show up for people who upgraded from earlier OS's but I can't be sure, we don't do that around here

     

    For what it's worth, we use NIS authentication and therefore use the "username/password" option at the login screen, so you can't just press a letter to pick a user. I was unable to enter anything at the black screen because it would just give me a system beep/funk noise.


    Next time (if it happens again), I'll try steps 2 and 4 separately, I'm curious whether both are needed. Again, many thanks!

  • by derwoodk,

    derwoodk derwoodk Oct 22, 2014 9:57 PM in response to spiro.r
    Level 1 (5 points)
    Oct 22, 2014 9:57 PM in response to spiro.r

    Well... Nothing has worked. Not sure I'm following directions properly. When I restart holding command+s and I arrive at the screen to enter the info, do I hit return in between each line? The new line begins with root#, or something like this.   Is ssh the same as single user mode?  I'm lost here. Not sure what to do next.  

  • by Sambodia,

    Sambodia Sambodia Oct 24, 2014 1:00 AM in response to derwoodk
    Level 1 (0 points)
    Oct 24, 2014 1:00 AM in response to derwoodk

    Same here. I've tired all method mentioned here and none of them seems to work. Going to visit the Genius Bar this weekend. I need my Macbook to work like right now. HALP! Someone.

  • by osker,

    osker osker Oct 24, 2014 12:30 PM in response to jesseinma
    Level 1 (0 points)
    Oct 24, 2014 12:30 PM in response to jesseinma

    Strange but this works for me too.

     

    I have been having this problem for many months, even upgrade to Yosemite didn't help. I have been curing this but three finger swiping to anther window and back. Very frustrating.

     

    Was about to go the Apple Store tomorrow but now I don't have to!

  • by RussatMMC,

    RussatMMC RussatMMC Oct 24, 2014 12:39 PM in response to derwoodk
    Level 1 (0 points)
    Oct 24, 2014 12:39 PM in response to derwoodk

    Derwoodk, on another Mac, open Terminal and use that to ssh into the one with the problem.  SSH isn't Single User Mode.  It's a way to log into another computer remotely

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