Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update not letting me open .docx files!?

I've recently updated the software on my macbookpro to OS X versio 10.8.5 and it's now not opening any .docx files saved in Word for Mac 2011. I have to open them in text edit, copy and paste them over then save them as a word 97-2004 .doc file can I fix this it's really annoying!?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Mar 11, 2014 6:36 AM

Reply
5 replies

Mar 11, 2014 2:07 PM in response to Jason Watkins

Yup everything's completely up to date. It keeps coming up with a warning message when I open word saying "The Open XML file Normal.dotm cannot be opened because there are problems with the contents of the file name" Then says "no error detail available" and opens a blank document. Once it's open it tells me again that it can't open the existing global template Normal.dotm... I have no idea what's going on.

Software update not letting me open .docx files!?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.