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Why does my iPhone 5 turn off when it reaches 6%?

I have an iPhone 5. About a month ago the phone started acting weird. When it reaches 6 or 7% it automatically turns off and if I turn it on again it will turn off in a few seconds. Also a month ago I could go on for 2 days with the battery but now I can hardly make it through the day. Does anyone know how to fix this problem?


Thanks

iPhone 5, iOS 7.1

Posted on Mar 11, 2014 9:14 AM

Reply
1 reply

Mar 13, 2014 8:03 AM in response to tilen

Hello tilen


Check out the Power/Battery section to troubleshoot your issue with your iPhone powering off on you. Check to make sure that your iPhone is also not working in the background on some apps by checking in Setting > General > Usage and there will be a Usage and Standby time to see if it is powering off within normal operating use.


iPhone: Hardware troubleshooting

https://support.apple.com/kb/TS2802


iPhone Battery

http://www.apple.com/batteries/iphone.html


Regards,

-Norm G.

Why does my iPhone 5 turn off when it reaches 6%?

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