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Helpful answers
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Mar 13, 2014 9:25 AM in response to Besko95by pedro d,Hello there, Besko95.
The following Knowledge Base article addresses steps for troubleshooting the errors you are receiving upon restore:
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Try these steps to resolve the issue:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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Mar 22, 2014 4:47 AM in response to Besko95by youssefshibly,take it to your apple care service center in your country
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Mar 23, 2014 2:02 AM in response to youssefshiblyby Besko95,there are no apple care service in my country
