My iPhone 4s frezzes on restore

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My iPhone 4s frezzes on restore

My englisch is bad so sorry if i make mistakes.

I got the problem after my iphone 4s restared itself and got stuck at the apple logo..when i turn my phone on it comes to the apple logo and after 3sec i get lower screen brightness and it stuck..I tried to restore it via recovery but after itunes extract the ios it get to waiting for iphone,my iphone comes to the logo and a spinning whell thet frezze after 1-2sec sometimes it just spins without any process..i buyed a new battery but no help..the same again..

i tried to hard reset and + volume but nothing happens.i tried to restore via dfu but the same happen it stuck at waiting for iphone and when i plug out the usb itunes pops up a eroor 4013 sometime 4014 and 4005.Im asking for help, thanks in advance.

iPhone 4S, iOS 7.0.6

Posted on Mar 11, 2014 10:07 AM

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Answer 1

pedro d

Community Specialist

Mar 13, 2014 9:25 AM in response to Besko95

Hello there, Besko95.

The following Knowledge Base article addresses steps for troubleshooting the errors you are receiving upon restore:

iOS: Restore errors 4005, 4013, and 4014

http://support.apple.com/kb/TS5314

Try these steps to resolve the issue:

Install the latest version of iTunes.

Restart your computer.

Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.

Learn more about updating OS X.

Learn more about updating Windows.

Restore using another USB cable.

Restore your device on another computer.

If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.