HT204448: About the OS X Mavericks v10.9.2 Update

Learn about About the OS X Mavericks v10.9.2 Update
chsarliepepper
Level 1 (0 points)

Q: When trying to download Mavericks,I keep getting "Error 1004" try again later…

I keep getting "Error 1004 please try again" when I try to download Mavericks...HELP!

iMac, OS X Mountain Lion (10.8.5)

Posted on Mar 11, 2014 11:22 AM

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chsarliepepper

Q: When trying to download Mavericks,I keep getting "Error 1004" try again later…

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Mar 11, 2014 11:53 AM in response to chsarliepepper
    Level 10 (207,963 points)
    Applications
    Mar 11, 2014 11:53 AM in response to chsarliepepper

    Please take each of the following steps that you haven't already tried. Stop when the problem is resolved.

       
    Step 1
      
    Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download.
      
    Step 2

    Select

    Store ▹ View My Account

    from the App Store menu bar, then select View hidden purchases. Stop or resume the download.

    Step 3

    Sign out of the App Store and sign back in.

    Step 4

    Uninstall the app you're trying to update and reinstall it from your Purchases list.

    If you get this far without success, please post your results.

  • by El Deanio,

    El Deanio El Deanio Nov 20, 2014 11:03 AM in response to Linc Davis
    Level 3 (757 points)
    Desktops
    Nov 20, 2014 11:03 AM in response to Linc Davis

    I too am unable to download and install Mavericks.  I am running Mountain Lion. A few months ago I introduced a temporary partition on my hard drive and downloaded and installed Mavericks on it.  I wanted to try it out with various items of software and hardware first before taking the plunge.

     

    Should I first erase the temporary partiton then try downloading Mavericks from Purchases in App store?

  • by Eric Root,

    Eric Root Eric Root Nov 21, 2014 10:49 AM in response to El Deanio
    Level 9 (71,329 points)
    iTunes
    Nov 21, 2014 10:49 AM in response to El Deanio

    Why don't you try downloading it first on your main partition. If successful, then delete the temporary partition.