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All of a sudden, I can't open links in my emails. Not just yahoo, but others as well.

For the last 2 or 3 weeks, I haven't been able to open links in my emails. This includes personal & business accounts. One is Yahoo & the other is Outlook Exchange. I've never had any problem before. It's only on the IPad. I have 2 other tablets not IPads, a Samsung smartphone, & I have no problem on them. I can't think of anything I've changed that would cause the problem. Does anyone have any ideas as to what the problem is and how I can fix it?

iPad, iOS 7.0.4, 4th Gen

Posted on Mar 11, 2014 12:48 PM

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Question marked as Best reply

Posted on Mar 13, 2014 2:28 PM

Hey irishman41!


You may want to try forcing Mail to quit, if you haven’t yet:


iOS: Force an app to close

http://support.apple.com/kb/ht5137


You may also need to try to reset your iOS device using the steps in this article:


Turn your iOS device off and on (restart) and reset

https://support.apple.com/kb/HT1430


Thanks for being a part of the Apple Support Communities!


Cheers,

Braden

3 replies
Question marked as Best reply

Mar 13, 2014 2:28 PM in response to irishman41

Hey irishman41!


You may want to try forcing Mail to quit, if you haven’t yet:


iOS: Force an app to close

http://support.apple.com/kb/ht5137


You may also need to try to reset your iOS device using the steps in this article:


Turn your iOS device off and on (restart) and reset

https://support.apple.com/kb/HT1430


Thanks for being a part of the Apple Support Communities!


Cheers,

Braden

All of a sudden, I can't open links in my emails. Not just yahoo, but others as well.

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