TS1373: iPod displays a sad iPod icon

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Sue Buckland

Q: iTunes is not recognising my iPod and now it is showing the iTunes icon with an arrow pointing to it from the USB cable.  Can I restore the iPod?

iTunes is not recognising my iPod and now it is showing the iTunes icon with an arrow pointing to it from the USB cable.  I can't access my iPod at all.  I can't switch it off. I still have everything in iTunes.

 

How can I restore the iPod?

iPod touch, Windows XP

Posted on Mar 11, 2014 2:59 PM

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