Random Apple ID log in pop up with wrong email

A while back I had logged into a friends Apple ID to download a song onto my I phone and for some reason although I am signed in under my Apple ID occasionally a iTunes log in pops up with her Apple ID asking for a password. How do I stop this ?

iPhone 5s, iOS 7.1

Posted on Mar 11, 2014 3:48 PM

Reply
5 replies

Mar 11, 2014 4:26 PM in response to Keri83

Have no idea why that would happen. I'm not sure if this will help, but ask your friend to open iTunes on her computer and remove your device from her Apple ID if she sees it listed, as explained under "Removing an associated device or computer from an Apple ID" in this article: http://support.apple.com/kb/ht4627. If that doesn't help try contacting iTunes store support here: https://ssl.apple.com/emea/support/itunes/contact.html. They know a lot about Apple IDs and may know why this is happening. Tell them you downloaded it by mistake and have since deleted it (since you aren't allowed to download somone else's purchases).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Random Apple ID log in pop up with wrong email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.