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Mid 2012 macbook pro glitching, freezing, overheating

Starting a few weeks ago, I noticed a change in my mid 2012 macbook pro. My laptop was losing charge EXTREMELY quickly, I would charge the laptop to 100%, and just an hour later (after not using it, but the lid closed and it was sleeping) it would be up to 60% charge, then when not in sleep and on, it would lose energy extremely quickly. I always make sure that unecessary background apps are not running--so that was not the problem. This problem went away after a week, but it was the first signal that something was wrong with my laptop.


Next, the laptop was having problems with waking up from sleep, I did an SMC reset and this problem was fixed.


After that, the laptop started glitching (static and banded lines on the bottom of the screen) and making this clicking noise when I was streaming video fullscreen on Netflix. I thought at first, that this was a problem with Silverlight, and reinstalled the silverlight plugin (several times). Then I noticed that the computer would glitch when I was streaming full screen on Netflix and picked up the laptop (moved it from a flat surface). This signaled to me that the problem was perhaps not software, but a hardware issue. I verified the disk and did a permissions report and neither were curative.


Further support that the problems are with hardware rather than hardware came to me when my computer presented itself with a fourth issue: the laptop, when being lifted or moved from a static surface, would sometimes freeze entirely and make the same clicking noise. This problem was not during fullscreen streaming, but had spread to when I was simply using more than one app at the same time (e.g. having Chrome and Word open together). When this happenend, the only solution would be to power down the computer and restart.


Finally, while sleeping with the lid closed in my backpack, I hear a whirring noise--I pick up the laptop and it was hot to the touch, overheating with the fans running on high speed.


I have no clue what is going on. I have taken the computer to my university's mac shop and they have suggested it is a logic board issue and I should give the computer in. I have scoured the forum for an answer of what is happening and am determined to find one. So I pose the problem to you--any help would be appreciated. Thank you.

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.2)

Posted on Mar 11, 2014 9:59 PM

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Question marked as Best reply

Posted on Mar 11, 2014 10:11 PM

Suggest that you downloadEtreCheck and post the results in this thread. There are knowledge users here who can read such a report & advise you accordinly.


"EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac."

















User uploaded file

2 replies
Question marked as Best reply

Mar 11, 2014 10:11 PM in response to kavsh

Suggest that you downloadEtreCheck and post the results in this thread. There are knowledge users here who can read such a report & advise you accordinly.


"EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac."

















User uploaded file

Mar 11, 2014 10:25 PM in response to Baby-Boomer-USofA

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 1:2:24


Disk Information:

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (278.23 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information:

Dell USB Portable HDD 1 TB

Dell USB Portable HDD (disk1s1) /Volumes/Dell USB Portable HDD: 1 TB (947.04 GB free)



Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.cloudpath.maccmd.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

[System] com.tunabellysoftware.TGFanHelper.plist 3rd-Party support link


Launch Agents:

[System] com.oracle.java.Java-Updater.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

None


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 40 Outdated! Update


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

RealPlayer Plugin: Version: (null) 3rd-Party support link


3rd Party Preference Panes:

Flash Player 3rd-Party support link

Java 3rd-Party support link


Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

/Users/[redacted]/Downloads

Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app


Time Machine:

Time Machine not configured!


Top Processes by CPU:

3% WindowServer

2% hidd

2% EtreCheck

0% Google Chrome

0% notifyd


Top Processes by Memory:

152 MB Google Chrome

123 MB com.apple.IconServicesAgent

106 MB mds_stores

86 MB loginwindow

61 MB Finder


Virtual Memory Information:

908 MB Free RAM

1.64 GB Active RAM

881 MB Inactive RAM

626 MB Wired RAM

900 MB Page-ins

0 B Page-outs

Mid 2012 macbook pro glitching, freezing, overheating

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