I purchased an iphone 5s in February 2014. I thought imovie was free after 1st Sept for all new purchases along with iWork apps - but no its not true, it says $4.99 to download. Can someone guide me on this - I have tried all tricks like resetting, logging out and back again. Thanks
iPhone 5s, iOS 7.1
Yes, it should be free as you have Purchased your Device on February 2014 and according to Apple your Device is Qualified. If you do not have any important data currently saved on your iPhone then try Restoring your iPhone to Factory Settings and see if you get the Free Download option for the Said Applications. And If you have data then back up them using iTunes on your Computer, Restore your iPhone, Setup as New iPhone and try to Download those Application and if they get downloaded and are available for free then Transfer your Purchases from your iPhone to iTunes on your computer and Restore from your Old Backup and then sync those Applications again to your iPhone.
Thanks Sumesh-22, I did all that you suggested but it seems Apple is determined to take my $4.99.
I am just wondering why Apple has not solved the issue
You can try Contacting Apple Support and let them know that you are unable to get the Said Applications for Free as you have Purchased and Activated your iPhone 5s after the said Date which means you are Eligible for the same. ( You should get iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple )
Apple Support Contact Number : https://support.apple.com/kb/HE57
You should contact iTunes instead, because you're not asking for technical support. They'll either fix it, expain the reason, and/or give you a credit.
Is iMovie free after 1st sept 2013
