slowcoachfaz

Q: Hi. My imac is getting slower. Is there anything I can do to speed it up?

My iMac is runing very slow. Can anyone help me to speed it up again?

iMac, Mac OS X (10.6.8)

Posted on Mar 12, 2014 5:52 AM

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Q: Hi. My imac is getting slower. Is there anything I can do to speed it up?

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  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Mar 12, 2014 2:30 PM in response to slowcoachfaz
    Level 6 (17,268 points)
    Apple Watch
    Mar 12, 2014 2:30 PM in response to slowcoachfaz

    You haven't give us any information. So that we can avoid playing 20 questions consider downloading and running EtreCheck http://www.etresoft.com/EtreCheck then post it's result here. It will give us an idea what may be going on with your Mac.

  • by slowcoachfaz,

    slowcoachfaz slowcoachfaz Mar 17, 2014 3:14 AM in response to Mike Sombrio
    Level 1 (0 points)
    Mar 17, 2014 3:14 AM in response to Mike Sombrio

    Hi Mike

    I tried to run Etrecheck but got the following message when I clicked on the link:

    Not Found

    The requested URL/Etrecheck was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

     

    Thanks

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Mar 17, 2014 3:26 AM in response to slowcoachfaz
    Level 6 (17,268 points)
    Apple Watch
    Mar 17, 2014 3:26 AM in response to slowcoachfaz

    That's strange I get a 404 also, try this http://www.etresoft.com/etrecheck

  • by slowcoachfaz,

    slowcoachfaz slowcoachfaz Mar 17, 2014 3:27 AM in response to Mike Sombrio
    Level 1 (0 points)
    Mar 17, 2014 3:27 AM in response to Mike Sombrio

    Thanks Mike

    I ran it and got the following report:

     

    Kind regards

     

    Farzad

    Hardware Information:

              iMac (21.5-inch, Late 2009)

              iMac - model: iMac10,1

              1 3.06 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400 - VRAM: 256 MB

     

    System Software:

              Mac OS X 10.6.8 (10K549) - Uptime: 3 days 0:31:59

     

    Disk Information:

              ST3500418ASQ disk0 : (465.76 GB)

                        (null) (disk0s1) <not mounted>: 200 MB

                        Macintosh HD (disk0s2) / [Startup]: 465.44 GB (92.76 GB free)

     

              OPTIARC DVD RW AD-5680H 

     

    USB Information:

              Apple Inc. Built-in iSight

     

              Apple Internal Memory Card Reader

     

              TOSHIBA External USB 3.0 931.51 GB

                        (null) (disk1s1) <not mounted>: 200 MB

                        Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 931.19 GB (570.87 GB free)

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Configuration files:

              /etc/hosts - Count: 14

     

    Kernel Extensions:

              com.kaspersky.kext.klif          (3.0.3d40)

              com.kaspersky.nke          (1.6.3d13)

              com.kaspersky.kext.kimul.44          (44)

              com.kaspersky.kext.mark.1.0.5          (1.0.5)

     

    Problem System Launch Daemons:

              [System] org.samba.winbindd.plist 3rd-Party support link

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.adobe.SwitchBoard.plist 3rd-Party support link

              [System] com.kaspersky.kav.plist 3rd-Party support link

              [System] com.rim.BBDaemon.plist 3rd-Party support link

              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [System] com.kaspersky.kav.gui.plist 3rd-Party support link

              [System] com.rim.BBLaunchAgent.plist 3rd-Party support link

              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              Dropbox

              HP Scheduler

     

    Internet Plug-ins:

              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link

              AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              DivXBrowserPlugin: Version: 2.0 3rd-Party support link

              Silverlight: Version: 3.0.50106.0 3rd-Party support link

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              iPhotoPhotocast: Version: 7.0

              QuickTime Plugin: Version: 7.6.6

              AdobePDFViewer: Version: 10.0.0 3rd-Party support link

              CANONiMAGEGATEWAYDL: Version: 2.1.0.1 3rd-Party support link

              GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link

              CANONiMAGEGATEWAYLI: Version: 2.1.0.1 3rd-Party support link

              JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.2

     

    User Internet Plug-ins:

              BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link

     

    3rd Party Preference Panes:

              BrowserPlus  3rd-Party support link

              DivX  3rd-Party support link

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Rapport  3rd-Party support link

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine information requires OS X 10.7 "Lion" or later.

     

    Top Processes by CPU:

                  16%          kav

                  11%          Mail

                   2%          EtreCheck

                   1%          rapportd

                   1%          WindowServer

     

    Top Processes by Memory:

              303 MB          iTunes

              279 MB          WebProcess

              217 MB          kav

              111 MB          Mail

              111 MB          Safari

     

    Virtual Memory Information:

              820 MB          Free RAM

              1.69 GB          Active RAM

              907 MB          Inactive RAM

              385 MB          Wired RAM

              3.01 GB          Page-ins

              7 MB          Page-outs

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Mar 17, 2014 4:45 AM in response to slowcoachfaz
    Level 6 (17,268 points)
    Apple Watch
    Mar 17, 2014 4:45 AM in response to slowcoachfaz

    Kaspersky us slowing down your iMac. Uninstall it over the developers instructions and see if things get better. You don't need anti virus software.

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Mar 17, 2014 4:47 AM in response to slowcoachfaz
    Level 6 (17,268 points)
    Apple Watch
    Mar 17, 2014 4:47 AM in response to slowcoachfaz

    You might also uninstall trusteer rappaport, it's been known to cause problems.

  • by Lexiepex,

    Lexiepex Lexiepex Mar 17, 2014 5:05 AM in response to slowcoachfaz
    Level 6 (10,526 points)
    Mac OS X
    Mar 17, 2014 5:05 AM in response to slowcoachfaz

    1. I strongly support Mike's message: Kaspersky and TrusteerRapport must go!

    2. And you might also uninstall Rim/Blackberry app, also known as causing problems.

    And (in SystemPreferences) Flip4Mac (although no problem in SL), and DivX; If you ever encounter a problem playing an extension that can not be played standard, do not install a preference pane like Flip4Mac or whatever, but use the best player: VLC  (http://www.videolan.org/vlc/index.html).

    3. did you ever change the hosts file? it should be brought back to its default. An answer please.

    4. to be complete you can also get rid of some internet plugins,in /Library/InternetPlugins/ folder delete these:

    Flip4Mac, should not be there after uninstalling.

    DivX, same

    Silverlight: should not be there.

    AdobePDFViewer: same.

    JavaApplet, Java not installed, so this one can go.

    Lex

  • by slowcoachfaz,

    slowcoachfaz slowcoachfaz Mar 17, 2014 5:42 AM in response to Lexiepex
    Level 1 (0 points)
    Mar 17, 2014 5:42 AM in response to Lexiepex

    Hi Lex

    Thank you for your reply.

    I can't find Rim/Blackberry app. Would you point out where to find and delete it please.

    I have removed Flip for Mac and DivX.

    Is VLC the best way of downloading DVDs into itune to view on ipad?

    I don't remember changing the hosts file but may have done so without realising it. How do I check?

    Also where do I find the link Library/internetplugins?

     

    Thank you in advance for all your help.

     

    Regards

    Farzad

  • by slowcoachfaz,

    slowcoachfaz slowcoachfaz Mar 17, 2014 5:43 AM in response to Mike Sombrio
    Level 1 (0 points)
    Mar 17, 2014 5:43 AM in response to Mike Sombrio

    Thank you Mike

     

    Would this not effect my internet banking security?

     

    Regards

    Farzad

  • by Lexiepex,

    Lexiepex Lexiepex Mar 17, 2014 6:05 AM in response to slowcoachfaz
    Level 6 (10,526 points)
    Mac OS X
    Mar 17, 2014 6:05 AM in response to slowcoachfaz

    - you can download DvD's directly in iTunes: look in iTunes settings.

    - Rim: probably a leftover of an old installation, you go here in Finder:

    MacintoshHD click the disk in the left navigation panel, on the right you see a number of folders, then click the folder called Library, when it opens you will see folders again, click the folder with the name  LaunchAgents, in there delete the file with rim in the name (com.rim....),

    ---------I write this as MacintoshHD / Library / LaunchAgents/-----------

    then In

    MacintoshHD / Library / LaunchDaemons/  folder there is another one to delete.

    Then empty the trash bin.

    - we forget a moment about the Hosts file: if you did it you would remember it is not that easy, we will check that later.

    - InternetPlugins:  MacintoshHD / InternetPlugins/ (written as above).

    - Trusteer, is crapware, does not do anything for you, but crippling the OS. Sometimes advised by "someone" at a Bank who does fall for the "trust..." part in the name.

     

    Lex

  • by MichelPM,

    MichelPM MichelPM Mar 17, 2014 6:47 AM in response to Lexiepex
    Level 6 (14,087 points)
    iPad
    Mar 17, 2014 6:47 AM in response to Lexiepex

    Lex,

    Not sure if you know this or not, but VLC does not play everything and sometimes, depending on the video code wrapper, doesn't play some video very well, either.

    My own experiences with VLC player over the years is that, at least for me, doesn't play a lot of formats that I want to watch or need to work to be able to watch. Most times, I only get the audio and NO video.

    Flip4Mac works great for Windows WMV and WMA files. I have never had an issue with this app/plugin.

    VLC many times doesn't cut it for playing these types of files. Same goes for DivX video files.

    A dedicated DivX plugin/app works much better for these types of video files, too!

    MIcrosoft Silverlight is needed plugin if you watch Netflix on your Mac.

  • by MichelPM,

    MichelPM MichelPM Mar 17, 2014 6:45 AM in response to slowcoachfaz
    Level 6 (14,087 points)
    iPad
    Mar 17, 2014 6:45 AM in response to slowcoachfaz

    You, also need to completely uninstall all Google apps per the instruction on Google's website.

    Currently, Google's assortment of apps,especially, Chrome and Drive aren't playing well in OS X Mavericks.

    Uninstall these until Google has made and announced an "official" fix for these.

    If you are not a big fan of Apple's Safari, try using Mozilla Firefox as an alternative web browser.

    Mozilla group always updates Firefox and there is, currently, an update for Mavericks.

  • by Lexiepex,

    Lexiepex Lexiepex Mar 17, 2014 7:00 AM in response to MichelPM
    Level 6 (10,526 points)
    Mac OS X
    Mar 17, 2014 7:00 AM in response to MichelPM

    Hi Michel,

    You do not run Mavericks I guess (Flip4Mac).

    VLC used by everone here, plays the Windows formats perfectly. In all the OSX from Leopard to Mavericks.

    DivX is what I call superfluous, but harmless and maybe in rare cases an addition to VLC.

    Silverlight is not working well in Mavericks, several experiences here.

    Google apps: the OP is running SL, I don't think he uses these.  But a good warning to not set aside...

    I agree with you completely on Chrome (a notorious memoryleaker), Firefox OK (Opera too, you need the Bookmarks Manager extension there).

    regards

    Lex

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