-
All replies
-
Helpful answers
-
Mar 12, 2014 1:50 PM in response to slowcoachfazby baltwo,See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
How to Speed up Macs,
Macintosh OS X Routine Maintenance,
Mac troubleshooting: What to do when your computer is too slow,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths and
Myths of required versus not required maintenance for Mac OS X for information. -
Mar 12, 2014 2:30 PM in response to slowcoachfazby Mike Sombrio,You haven't give us any information. So that we can avoid playing 20 questions consider downloading and running EtreCheck http://www.etresoft.com/EtreCheck then post it's result here. It will give us an idea what may be going on with your Mac.
-
Mar 17, 2014 3:14 AM in response to Mike Sombrioby slowcoachfaz,Hi Mike
I tried to run Etrecheck but got the following message when I clicked on the link:
Not Found
The requested URL/Etrecheck was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Thanks
-
Mar 17, 2014 3:26 AM in response to slowcoachfazby Mike Sombrio,That's strange I get a 404 also, try this http://www.etresoft.com/etrecheck
-
Mar 17, 2014 3:27 AM in response to Mike Sombrioby slowcoachfaz,Thanks Mike
I ran it and got the following report:
Kind regards
Farzad
Hardware Information:
iMac (21.5-inch, Late 2009)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 3 days 0:31:59
Disk Information:
ST3500418ASQ disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (92.76 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
TOSHIBA External USB 3.0 931.51 GB
(null) (disk1s1) <not mounted>: 200 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 931.19 GB (570.87 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 14
Kernel Extensions:
com.kaspersky.kext.klif (3.0.3d40)
com.kaspersky.nke (1.6.3d13)
com.kaspersky.kext.kimul.44 (44)
com.kaspersky.kext.mark.1.0.5 (1.0.5)
Problem System Launch Daemons:
[System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.kaspersky.kav.plist 3rd-Party support link
[System] com.rim.BBDaemon.plist 3rd-Party support link
[System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.kaspersky.kav.gui.plist 3rd-Party support link
[System] com.rim.BBLaunchAgent.plist 3rd-Party support link
[System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
HP Scheduler
Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.0 3rd-Party support link
Silverlight: Version: 3.0.50106.0 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 10.0.0 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 2.1.0.1 3rd-Party support link
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYLI: Version: 2.1.0.1 3rd-Party support link
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link
3rd Party Preference Panes:
BrowserPlus 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Rapport 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
16% kav
11% Mail
2% EtreCheck
1% rapportd
1% WindowServer
Top Processes by Memory:
303 MB iTunes
279 MB WebProcess
217 MB kav
111 MB Mail
111 MB Safari
Virtual Memory Information:
820 MB Free RAM
1.69 GB Active RAM
907 MB Inactive RAM
385 MB Wired RAM
3.01 GB Page-ins
7 MB Page-outs
-
Mar 17, 2014 4:45 AM in response to slowcoachfazby Mike Sombrio,Kaspersky us slowing down your iMac. Uninstall it over the developers instructions and see if things get better. You don't need anti virus software.
-
Mar 17, 2014 4:47 AM in response to slowcoachfazby Mike Sombrio,You might also uninstall trusteer rappaport, it's been known to cause problems.
-
Mar 17, 2014 5:05 AM in response to slowcoachfazby Lexiepex,1. I strongly support Mike's message: Kaspersky and TrusteerRapport must go!
2. And you might also uninstall Rim/Blackberry app, also known as causing problems.
And (in SystemPreferences) Flip4Mac (although no problem in SL), and DivX; If you ever encounter a problem playing an extension that can not be played standard, do not install a preference pane like Flip4Mac or whatever, but use the best player: VLC (http://www.videolan.org/vlc/index.html).
3. did you ever change the hosts file? it should be brought back to its default. An answer please.
4. to be complete you can also get rid of some internet plugins,in /Library/InternetPlugins/ folder delete these:
Flip4Mac, should not be there after uninstalling.
DivX, same
Silverlight: should not be there.
AdobePDFViewer: same.
JavaApplet, Java not installed, so this one can go.
Lex
-
Mar 17, 2014 5:42 AM in response to Lexiepexby slowcoachfaz,Hi Lex
Thank you for your reply.
I can't find Rim/Blackberry app. Would you point out where to find and delete it please.
I have removed Flip for Mac and DivX.
Is VLC the best way of downloading DVDs into itune to view on ipad?
I don't remember changing the hosts file but may have done so without realising it. How do I check?
Also where do I find the link Library/internetplugins?
Thank you in advance for all your help.
Regards
Farzad
-
Mar 17, 2014 5:43 AM in response to Mike Sombrioby slowcoachfaz,Thank you Mike
Would this not effect my internet banking security?
Regards
Farzad
-
Mar 17, 2014 6:05 AM in response to slowcoachfazby Lexiepex,- you can download DvD's directly in iTunes: look in iTunes settings.
- Rim: probably a leftover of an old installation, you go here in Finder:
MacintoshHD click the disk in the left navigation panel, on the right you see a number of folders, then click the folder called Library, when it opens you will see folders again, click the folder with the name LaunchAgents, in there delete the file with rim in the name (com.rim....),
---------I write this as MacintoshHD / Library / LaunchAgents/-----------
then In
MacintoshHD / Library / LaunchDaemons/ folder there is another one to delete.
Then empty the trash bin.
- we forget a moment about the Hosts file: if you did it you would remember it is not that easy, we will check that later.
- InternetPlugins: MacintoshHD / InternetPlugins/ (written as above).
- Trusteer, is crapware, does not do anything for you, but crippling the OS. Sometimes advised by "someone" at a Bank who does fall for the "trust..." part in the name.
Lex
-
Mar 17, 2014 6:47 AM in response to Lexiepexby MichelPM,Lex,
Not sure if you know this or not, but VLC does not play everything and sometimes, depending on the video code wrapper, doesn't play some video very well, either.
My own experiences with VLC player over the years is that, at least for me, doesn't play a lot of formats that I want to watch or need to work to be able to watch. Most times, I only get the audio and NO video.
Flip4Mac works great for Windows WMV and WMA files. I have never had an issue with this app/plugin.
VLC many times doesn't cut it for playing these types of files. Same goes for DivX video files.
A dedicated DivX plugin/app works much better for these types of video files, too!
MIcrosoft Silverlight is needed plugin if you watch Netflix on your Mac.
-
Mar 17, 2014 6:45 AM in response to slowcoachfazby MichelPM,You, also need to completely uninstall all Google apps per the instruction on Google's website.
Currently, Google's assortment of apps,especially, Chrome and Drive aren't playing well in OS X Mavericks.
Uninstall these until Google has made and announced an "official" fix for these.
If you are not a big fan of Apple's Safari, try using Mozilla Firefox as an alternative web browser.
Mozilla group always updates Firefox and there is, currently, an update for Mavericks.
-
Mar 17, 2014 7:00 AM in response to MichelPMby Lexiepex,Hi Michel,
You do not run Mavericks I guess (Flip4Mac).
VLC used by everone here, plays the Windows formats perfectly. In all the OSX from Leopard to Mavericks.
DivX is what I call superfluous, but harmless and maybe in rare cases an addition to VLC.
Silverlight is not working well in Mavericks, several experiences here.
Google apps: the OP is running SL, I don't think he uses these. But a good warning to not set aside...
I agree with you completely on Chrome (a notorious memoryleaker), Firefox OK (Opera too, you need the Bookmarks Manager extension there).
regards
Lex