Gustavo_C
Level 1 (1 points)

Q: Has anyone ever exported a Keynote to a PDF and noticed that some characters were missing?

I've recently exported a Keynote to a PDF to make it readable for Windows. The problem was that I noticed some characters were missing (the word AÇÕES was written AÇ ES). My main problem, actually, was with the "ã" and "õ", mainly while using the fonte ANTENNA (the whole family).

 

I've then noticed that, in one single slide, I've used, by mistake, the font GILL SANS on a title. I then substituted the font for ANTENNA. Guess what... Problem solved!

 

Has it ever happened to anyone? Is there any logical explanation for that?!

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 12, 2014 6:08 AM

Close
Gustavo_C

Q: Has anyone ever exported a Keynote to a PDF and noticed that some characters were missing?

  • All replies
  • Helpful answers

Page 1 of 3 last Next

  • by Gary Scotland,Helpful

    Gary Scotland Gary Scotland Mar 12, 2014 8:56 AM in response to Gustavo_C
    Level 6 (14,543 points)
    Desktops
    Mar 12, 2014 8:56 AM in response to Gustavo_C

    Exports correctly for me, using all the fonts you mention.

  • by Gustavo_C,Helpful

    Gustavo_C Gustavo_C Mar 12, 2014 10:03 AM in response to Gary Scotland
    Level 1 (1 points)
    Mar 12, 2014 10:03 AM in response to Gary Scotland

    Gary, the fact it's working properly for you makes the whole thing even more weird.

  • by bc75,

    bc75 bc75 Mar 14, 2014 2:49 AM in response to Gustavo_C
    Level 1 (6 points)
    Mar 14, 2014 2:49 AM in response to Gustavo_C

    Same thing happened to me with the Arial font.

    Words were simply missing from the PDF at random; no logical explanation...

    This makes the whole PDF export unusable if you have many slides.

    This worked in previous Keynote versions.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Mar 14, 2014 4:08 AM in response to bc75
    Level 6 (14,543 points)
    Desktops
    Mar 14, 2014 4:08 AM in response to bc75

    What is the exact version of Keynote you are using; verify using:    Keynote > About Keynote?

  • by bc75,

    bc75 bc75 Mar 14, 2014 4:12 AM in response to Gary Scotland
    Level 1 (6 points)
    Mar 14, 2014 4:12 AM in response to Gary Scotland

    Keynote 6.1

    OSX 10.9.2

  • by DagLHC,

    DagLHC DagLHC Mar 14, 2014 5:29 AM in response to bc75
    Level 1 (0 points)
    Mar 14, 2014 5:29 AM in response to bc75

    I have the same problem.

     

    Using Keynote 6.1

    OSX 10.9.2

     

    To reproduce the problem:

    Make a blank presentation.
    Make a table (love the new table inteface btw ).

    In a table cell, write E = mc2, where 2 is a super script.

    Export to PDF. The superscript is gone. Same for subscripts.

    Seems as all text after the subscript or superscirpt in a cell is missing.

     

    Twice now, I have had to convert my presentation to PowerPoint as table headers have been mangled due to this isuee...

  • by Gustavo_C,

    Gustavo_C Gustavo_C Mar 14, 2014 5:32 AM in response to Gustavo_C
    Level 1 (1 points)
    Mar 14, 2014 5:32 AM in response to Gustavo_C

    Same here:

     

    kyenote 6.1

    OSX 10.9.2

     

    Updating: Yesterday, I've exported the same presentation again, this time with only ANTENNA font, that hadworked fine previously. For my surprise, I've had the same problem again, but this time in one slide only, but with the same "ã" and "õ".

     

    What I've done (and will do from now on): Exported the slides in JPG, created a new Keynote, added the JPGs as slides and then exported to PDF.

     

    It's a really boring and time consuming process, but at least I've managed to find a solution.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Mar 14, 2014 8:06 AM in response to Gustavo_C
    Level 6 (14,543 points)
    Desktops
    Mar 14, 2014 8:06 AM in response to Gustavo_C

    I would suggest using Font Book to runa validation check:

     

    Font Book > select all fonts then File > Validate

  • by Gustavo_C,

    Gustavo_C Gustavo_C Mar 14, 2014 8:07 AM in response to Gary Scotland
    Level 1 (1 points)
    Mar 14, 2014 8:07 AM in response to Gary Scotland

    I've tried that already. =|

  • by iziopillo,

    iziopillo iziopillo Mar 16, 2014 3:41 PM in response to Gustavo_C
    Level 1 (0 points)
    Mar 16, 2014 3:41 PM in response to Gustavo_C

    Add me too. PDF export has missing characters when the style changes in one line.

  • by .samho,

    .samho .samho Mar 19, 2014 3:18 AM in response to Gustavo_C
    Level 1 (0 points)
    Mar 19, 2014 3:18 AM in response to Gustavo_C

    Hey guys,

     

    I encountered this problem too. I was using helvetica neue when it happened. Parts of my sentences disappeared after exporting my slides to PDF.

     

    I found a work around for this though. You guys might wanna try to export your file into Keynote 09 and converting your slides to PDF from there. I did that and i got all the texts and missing stuff back Hope this helps!

  • by DagLHC,

    DagLHC DagLHC Mar 19, 2014 4:57 AM in response to .samho
    Level 1 (0 points)
    Mar 19, 2014 4:57 AM in response to .samho

    That's a good "trick" to avoid this bug.

    i.e. downgrade the software to the previous version, to avoid currupted pdfs.

     

    This is quite embarissing for Apple: realeasing a new version of one of their main presentation softwares where the resutling pdf slides get's "randomly" garbled when simply changing the style of the characters.

    Quite suprising that this slipped through all beta testing...

  • by Gustavo_C,

    Gustavo_C Gustavo_C Mar 19, 2014 6:12 AM in response to DagLHC
    Level 1 (1 points)
    Mar 19, 2014 6:12 AM in response to DagLHC

    Agreed.

  • by iziopillo,

    iziopillo iziopillo Apr 8, 2014 1:46 PM in response to Gustavo_C
    Level 1 (0 points)
    Apr 8, 2014 1:46 PM in response to Gustavo_C

    Looks like even the lates update to Keynote 6.2 (1861) did not fix the problem. I tested with the same files as before and obtained the same results. Anyone can confirm this?

    This is a major problem for a software that worked fine, and is now supposed to completely replace Microsoft equivalents. I really hope Apple will fix this soon.

Page 1 of 3 last Next