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All replies
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Helpful answers
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Apr 9, 2014 2:13 AM in response to iziopilloby mik77,Same for me. This is *really* annoying...
I think we should let apple know about this bug: http://www.apple.com/feedback/keynote.html
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Apr 9, 2014 2:29 AM in response to mik77by DagLHC,Right, still doesn't work.
The update to keynote didn't change anything.
Characters still disappear in my tables.
I have not seen any response from Apple on this. I did write them directly about a month ago - including instructions how to reproduce the problem, but I didn't hear back yet.
This is a big deal for me, and I'd even say the main part of the science community that rely on Keynote to present result. The fact that the Keynote 6 "randomly" removes text from the final result tables makes resutls in situations like Bill Gates' "Blue screen of death during presentation", but this time it's Apple that screws up, not Windows..
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Apr 9, 2014 3:34 AM in response to DagLHCby iziopillo,To be honest Apple did write me asking information and the presentation needed to reproduce the problem a few weeks back. I sent everything they requested but didn't hear anything sice.
I was hoping this update had the fix but apparently not.
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Apr 9, 2014 5:42 AM in response to iziopilloby Gustavo_C,Same with me. They've sent me an e-mail with some technical procedures on the problem. I've sent the requested info as well, but so far no news from them.
As told before, the (very time consuming) "solution" would be exporting the presentation to JPGs and then create a new keynote file which the slides would be the JPGs previously generated. This last keynote file could be exported to PDF with no risks of missing characters.
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Apr 9, 2014 6:56 AM in response to Gustavo_Cby Gary Scotland,Apple will ask end users to send them sample files so they investigate specifis issues, they never enter into discussion or provide any information directly to users.
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Apr 9, 2014 7:01 AM in response to Gary Scotlandby Gustavo_C,Does it Mean that the only possible feedback from Apple regarding this issue would be a Keynote update and that we'll only know about it when it's released?
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Apr 29, 2014 6:00 AM in response to Gustavo_Cby Gustavo_C,Problem not fixed yet. Exporting to PDF still is an unreliable process.
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Apr 29, 2014 6:28 AM in response to Gustavo_Cby mik77,Exporting to images and bundling everything in a pdf seems to be the only workaround.
If you have a bit of familiarity with the terminal, you can easily automate this with a shell script, using ImageMagik and ghostscript (no need to reimport every single image in keynote). I think one needs to install ImageMagik and gs via mac ports or similar.
First of all, you need to convert all images to pdf, then you use ghostrscript to merge them in a single file.
Here's my script. It's a bit rudimental and it assumes png figures. Use it at your own risk! Maybe somebody can make an automator procedure out of it?
---
directory=$1
filename=`basename $directory`.pdf
cd $directory
for i in *.png
do
convert $i ${i/png/pdf}
done
gs -dBATCH -dNOPAUSE \
-dAutoFilterColorImages=false \
-dAutoFilterGrayImages=false \
-dColorImageFilter=/FlateEncode \
-dGrayImageFilter=/FlateEncode \
-dJPEGQ=100 -q -sDEVICE=pdfwrite -sOutputFile=$filename `ls *.pdf`
mv ${filename} ..
echo "Created $filename"
cd ..
---
Hope it helps.
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Apr 29, 2014 6:46 AM in response to mik77by Gustavo_C,You're right! I'm doing that already: exporting to JPG and then reimporting the images do Keynote to export a PDF file. I'm not familiar with terminal, though it's a relief to know there's actually a way to automate this time consuming process. I'll do some research about it.
Tks a lot fot the tip.
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Apr 29, 2014 7:12 AM in response to Gustavo_Cby mik77,I did a bit of extra googling.
There's actually a simpler way, using automator.
I found a nice tutorial here: http://miriamposner.com/blog/use-automator-to-combine-your-research-photos-into- one-pdf/
You can complicate it a bit so that you can also set the filename: https://discussions.apple.com/message/16586897#16586897
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Jun 1, 2014 8:05 AM in response to Gustavo_Cby PSV78,Hi Gustavo_C,
I have exactly the same problem as you with the exactly same font!! (Antenna).
First, I have noticed that it only occurs with this font, so, maybe it's a problem of the font and not a Keynote problem. Is your version of Antenna original (bought) or you found it over the internet? Is it a TTF font file or an OTF font file?
Then, I am also using the Export to jpeg trick, but you don't need to reimport the jpegs to keynote again! Just open Acrobat and do Combine files to a single PDF. Select the jpegs exported from keynote (all at same time, to maintain the order) and....there you go!!
If you have any update on the export Antenna problem, please let me know!
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Sep 25, 2014 1:14 AM in response to PSV78by DagLHC,It has been more than 6 months, and this bug in Keynote is still not solved.
I had an embarrassing incident again today, when i circulated slides in pdf format that were corrupted - random characters missing due to the bug.
Can we get an answer from anyone on the Keynote team when this will get fixed?
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Dec 7, 2014 4:47 PM in response to Gustavo_Cby mattnp12,I'm using Keynote 6.2 and I consistently have problems with this and have to rework what I put in my presentations in hopes that the exporter won't drop the new characters.
This has been an obvious problem for some time and Apple hasn't fixed it. I'm not sure what it will take to get this fixed, but it's very frustrating when the thing reducing your efficiency is bad software.
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Dec 27, 2014 12:13 PM in response to Gustavo_Cby threesixty,I've had numerous font glitches with Keynote 6, including the failure to encode professional type characters to PDF in some typefaces.
(We use DIN commercially and the en-dash consistently fails to render to PDF when followed by a number.)
We also find that in some typefaces the auto page numbers are covered with a "D" character.
This is true whether we use a professional font manager or FontBook for font installation.
The typeface files have been run through FontDoctor for any corruption and are clean. They work perfectly in other applications. Keynote is the problem.
If, as you say, Gill Sans is causing a conflict (I'll check this out), then that's doubly a problem, since Apple inexplicably removed the ability to globally replace fonts in the font-warning panel that shows when you open a document (another hour long talk with a helpful but powerless level 2 tech at Apple).
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Jul 11, 2016 12:16 PM in response to Gustavo_Cby John Mckenzie,Still having this issue in Keynote 6.6.1 on 10.10.5, whether exporting to pdf or printing to pdf.
Copying the text into a text editor and then back into the file seems to make it go away. It always seems to be a "from this spot to the end of the line of text" type of vanishing...
Changing the font does not help.
I also turned on show hidden characters on the text in BBEdit and there was no funny character to blame.