Q: After updating to iOS 7.1 on iPhone 5s, Touch ID no longer appears in settings. Where it used to say Passcode & Touch ID is now only Passcode. Anyone else experience this?
Touch ID is no longer a option on my iPhone 5s after updating to 7.1. It only says Passcode in settings where it used to say Passcode & Touch ID. Anyone else having this problem? I've tried reseting and restarting multiple times. I am saving a reset to factory settings as a last resort, but will try that soon if necessary.
iPhone 5s, iOS 7.1
Posted on Mar 12, 2014 6:54 AM
by zachary203,Solvedanswer
Update: This was caused by a hardware failure of the Touch ID and just happened to coincide with when I did the update. Got my phone exchanged today and everthing is working properly.
Posted on Mar 13, 2014 11:07 AM