nc177
Level 1 (0 points)

Q: what do I do when my inbox freezes and I can't quit MAIL

what do I do when my inbox freezes and I can't quit MAIL so my  mac book pro can't be  turned off?

My screen keep saying "Mailbox cancelled shutdown"

please can someone help ?

MacBook Pro

Posted on Mar 12, 2014 8:53 AM

by dominic23,Solvedanswer
dominic23 dominic23
Level 8 (42,122 points)
Mac OS X
A:

Force Quit.

 

Press command + option + esc keys together at the same time.

 

Wait.

 

When Force Quit window appears, select the application if not already.

Press Force Quit button at the bottom of the window.

Wait.

 

Application will quit.

 

If this does not help, press the power button for 7 or more seconds.

 

Computer will shut down.

 

Restart.

 

http://support.apple.com/kb/HT3411

Posted on Mar 12, 2014 10:51 AM

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nc177

Q: what do I do when my inbox freezes and I can't quit MAIL

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  • by dominic23,Solvedanswer

    dominic23 dominic23 Mar 12, 2014 10:51 AM in response to nc177
    Level 8 (42,122 points)
    Mac OS X
    Mar 12, 2014 10:51 AM in response to nc177

    Force Quit.

     

    Press command + option + esc keys together at the same time.

     

    Wait.

     

    When Force Quit window appears, select the application if not already.

    Press Force Quit button at the bottom of the window.

    Wait.

     

    Application will quit.

     

    If this does not help, press the power button for 7 or more seconds.

     

    Computer will shut down.

     

    Restart.

     

    http://support.apple.com/kb/HT3411