my mail app won't open, yet it is saying it is open but its not?

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Level 1

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my mail app won't open, yet it is saying it is open but its not?

the app is saying it is open yet nothing is happening, i cant restart my laptop because the email wont let me, but now i have no sound so i cant do anything?!?! HELPP

Posted on Mar 12, 2014 10:58 AM

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Answer 1

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Jon P D

Level 4

1,522 points

Mar 12, 2014 11:50 AM in response to pgoochp

Have you tried force quitting?

Cmd + Option (Alt) + Esc

Or a hard reset: hold down the power button until the machine turns off and then turn it on again.

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Answer 2

pgoochp Author

Level 1

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Mar 13, 2014 12:35 AM in response to Jon P D

thanks 🙂 my laptops working again now

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Answer 3

soljaboi

Level 1

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Jul 10, 2014 5:41 PM in response to Jon P D

Yes I have tried to force quit and it does but yet every time I log back on and try to open my email and close it it won't close so I still have the problem any recommendations besides force quit

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