HT204448: About the OS X Mavericks v10.9.2 Update

Learn about About the OS X Mavericks v10.9.2 Update
traelynn
Level 1 (4 points)

Q: I hve been trying to upgrade to apple mavericks ...

I hve been trying to upgrade to apple mavericks and the online tech told me to first upgrade to snow leopard then to mavericks...so i bought the disk as it is not available online but now its stuck on updating the combined software...what should I do now?

iMac, OS X Mavericks (10.9)

Posted on Mar 12, 2014 11:04 AM

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traelynn

Q: I hve been trying to upgrade to apple mavericks ...

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  • by GeekBoy.from.Illinois,

    GeekBoy.from.Illinois GeekBoy.from.Illinois Mar 12, 2014 11:42 AM in response to traelynn
    Level 4 (2,814 points)
    Mar 12, 2014 11:42 AM in response to traelynn

    OK, so you bought Snow Leopard.  Did the disc install OK on your system?  If so, have you then applied all the Snow Leopard updates to your system bringing it up to 10.6.8?  If not, what are the error messages you are getting and at which step in the process are you getting the errors?

  • by traelynn,

    traelynn traelynn Mar 12, 2014 12:38 PM in response to GeekBoy.from.Illinois
    Level 1 (4 points)
    Mar 12, 2014 12:38 PM in response to GeekBoy.from.Illinois

    HI and thanks for responding...

    I am trying to finish the uploads now...the disk installed fine but it is the update combined packages that seem to be stuck, it could be a slow connection perhaps...i have to baby the computer it seems, if I leave it for more than an hour or two then it seems to shut off and I have to start over...

    the error message is that it has not finished downloading the combined updates...

    also when I look at the version of mac os x it says 10.6.3

    could it be an issue with the processor?

    I have a 2.4 Ghz

  • by traelynn,

    traelynn traelynn Mar 12, 2014 1:42 PM in response to GeekBoy.from.Illinois
    Level 1 (4 points)
    Mar 12, 2014 1:42 PM in response to GeekBoy.from.Illinois

    this is the error I keep getting

     

    Screen shot 2014-03-12 at 1.36.15 PM.png

  • by traelynn,

    traelynn traelynn Mar 12, 2014 1:44 PM in response to GeekBoy.from.Illinois
    Level 1 (4 points)
    Mar 12, 2014 1:44 PM in response to GeekBoy.from.Illinois

    now I am installing Xcode files that came with the disk...hope it does not mess things up...and what about the custom install packages...applications, ipod support, rosetta, quicitime 7 language translations, printer support...

    should I install these too?