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It says I haven't purchased lion osx and I have

I recently deleted my software to do a hard reset on my mac book air and when I went to reinstall it, it tells me that I haven't bought it and to use an Apple ID that I've bought it with so I bought the software again and now it's telling me I still haven't bought and I know for a fact I've bought it TWICE now

MacBook Air, Mac OS X (10.7)

Posted on Mar 12, 2014 11:48 AM

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It says I haven't purchased lion osx and I have

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