HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Learn about Update the iOS software on your iPhone, iPad, and iPod touch

cullen92

Level 1 (0 points)

Q: I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

iPhone 4

Posted on Mar 12, 2014 12:10 PM

I have this question too

Q: I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be ... more

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by b noir,

b noir Mar 12, 2014 12:36 PM in response to cullen92
Level 9 (72,129 points)

Mar 12, 2014 12:36 PM in response to cullen92

Have you tried the following troubleshooting document?

iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.
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by cullen92,

cullen92 Mar 12, 2014 4:17 PM in response to b noir
Level 1 (0 points)

Mar 12, 2014 4:17 PM in response to b noir

Thanks so much for your help. I just tried that out but unfortunately it didn't fix it, it is still giving the same message when I try update. Really appreciate your input though.
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HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Q: I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

All replies Helpful answers

by b noir,

by cullen92,

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