HT4972: iOS 4: Updating your device to iOS 5 or later

Learn about iOS 4: Updating your device to iOS 5 or later

Us.can.frost

Level 1 (0 points)

Q: ipad version 4.3.3 software update

I am trying to update version 4.3.3 ipad with a canadian itunes account on a pc that is physically located in the united states. I am receiving the error message "the ipad software update server could not be contacted". Is location my problem?

iPad, iOS 4.3.3

Posted on Mar 12, 2014 1:42 PM

I have this question too

Q: ipad version 4.3.3 software update

All replies

Helpful answers

by matt00,

matt00 Mar 14, 2014 8:07 AM in response to Us.can.frost
Level 5 (4,015 points)

Mar 14, 2014 8:07 AM in response to Us.can.frost

Hey Us.can.frost,

Thanks for the question. I understand that you are experiencing issues updating your iPad. The following resource may provide a solution:

iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

Thanks,

Matt M.
Reply options

Link to this post

HT4972: iOS 4: Updating your device to iOS 5 or later

Q: ipad version 4.3.3 software update

All replies Helpful answers

by matt00,

All replies

Helpful answers