HT1430: Restart or reset your iPhone, iPad, or iPod touch

Learn about Restart or reset your iPhone, iPad, or iPod touch
Lorry1224
Level 1 (1 points)

Q: RECIPIENT NOT RECEIVING MY TEXT MESSAGES

I am text messaging and the recipient is not receiving my text, although I am receiving her texts.  This is the only person with whom I am having a texting issue. I deleted the contact and that did not work... I just reset to factory defaults and that did not work. I can send texts from other phones and the recipient receives those texts... does any one have any other ideas?

 

I just turned off my iMessage and it worked for this contact... please let me know if you have any suggestions so that I do not have to turn off my iMessage?

 

Thanks.

iPhone 4S, iOS 7.0.1

Posted on Mar 12, 2014 4:54 PM

Close
Lorry1224

Q: RECIPIENT NOT RECEIVING MY TEXT MESSAGES

  • All replies
  • Helpful answers

  • by Allan Sampson,

    Allan Sampson Allan Sampson Mar 12, 2014 4:54 PM in response to Lorry1224
    Level 10 (123,457 points)
    Mar 12, 2014 4:54 PM in response to Lorry1224

    iMessages or text messages?

  • by Lorry1224,

    Lorry1224 Lorry1224 Mar 12, 2014 4:58 PM in response to Allan Sampson
    Level 1 (1 points)
    Mar 12, 2014 4:58 PM in response to Allan Sampson

    I can not receive iMessages

  • by Allan Sampson,

    Allan Sampson Allan Sampson Mar 12, 2014 5:03 PM in response to Lorry1224
    Level 10 (123,457 points)
    Mar 12, 2014 5:03 PM in response to Lorry1224

    How do you know that unless you don't have iMessage enabled?

     

    I am text messaging and the recipient is not receiving my text, although I am receiving her texts.

     

    If these are text messages - SMS/MMS, text messages are exchange via a carrier's cellular network only. If a text message - SMS or MMS is successfully sent, what happens to the text message after that is up to the carrier or carriers if more than one carrier is involved.

  • by Lorry1224,

    Lorry1224 Lorry1224 Mar 12, 2014 5:19 PM in response to Allan Sampson
    Level 1 (1 points)
    Mar 12, 2014 5:19 PM in response to Allan Sampson

    I disabled iMessage and my contact received my text.  It is only this one contact... very strange.  I guess I will have to stop by the Apple Store on my next visit to the mall.  When I enabled iMessage, my contact did not receive my text. 


    Thank you. 

  • by Chris CA,

    Chris CA Chris CA Mar 12, 2014 5:21 PM in response to Lorry1224
    Level 9 (79,463 points)
    iPhone
    Mar 12, 2014 5:21 PM in response to Lorry1224

    Did this person previously have an iPhone and now they don't?

  • by Allan Sampson,

    Allan Sampson Allan Sampson Mar 12, 2014 5:24 PM in response to Lorry1224
    Level 10 (123,457 points)
    Mar 12, 2014 5:24 PM in response to Lorry1224

    iMessage and text messages are associated since the same app is used, but completely different.

     

    If the message was sent as an iMessage and not received by the recipient that is also an iPhone user with iMessage enabled, ask the recipient to turn iMessage off on their iPhone and wait a minute or two before turning iMessage back on.

  • by Lorry1224,

    Lorry1224 Lorry1224 Mar 12, 2014 6:06 PM in response to Chris CA
    Level 1 (1 points)
    Mar 12, 2014 6:06 PM in response to Chris CA

    always had an iphone

  • by jamesfromtubac,

    jamesfromtubac jamesfromtubac Mar 21, 2014 5:16 PM in response to Lorry1224
    Level 1 (0 points)
    Mar 21, 2014 5:16 PM in response to Lorry1224

    I am having these same issues since upgrading to the latest IOS.  When iMessage is off, SMS works with some, not with others, when iMessage is on, works withs ome, not with others.  Everyone has the same phones we always had. Some are Verizon users, some are ATT users.  This funtion worked, with iMessage on, if the recipient did not have iMessage, it would default to SMS. It ALWAYS worked for years until this update....now lot's of people are having this problem. It's an Apple caused problem undeniably.

  • by Lorry1224,

    Lorry1224 Lorry1224 Mar 22, 2014 4:52 AM in response to jamesfromtubac
    Level 1 (1 points)
    Mar 22, 2014 4:52 AM in response to jamesfromtubac

    My recipient in question never turned off her phone...power down your phone or ask your recipients to power down their phones for a minute and see if that works.  I am now receiving my recipient's texts.

  • by Lorry1224,

    Lorry1224 Lorry1224 Mar 22, 2014 4:53 AM in response to Lorry1224
    Level 1 (1 points)
    Mar 22, 2014 4:53 AM in response to Lorry1224

    and the recipient is now receiving my texts.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Mar 22, 2014 6:09 AM in response to Lorry1224
    Level 5 (7,626 points)
    Mar 22, 2014 6:09 AM in response to Lorry1224

    So in other words, a simple 'restart', one of the most basic troubleshooting steps for any electronic device, resolved the issue?

     

    Amazing!

  • by Kez6161,

    Kez6161 Kez6161 Sep 12, 2016 10:03 AM in response to Lorry1224
    Level 1 (4 points)
    iPhone
    Sep 12, 2016 10:03 AM in response to Lorry1224

    I Am having the same problem. For months I have been unable to send texts to my husband. We have not changed our phones. My friends on other networks and phones all receive my messages. It is just my husband. If I send an iMessage, it states it is a picture message and cannot be read??? I am going away for a week soon and it will be bad if I am unable to message him. Please has anyone else got any suggestions as to how to fix my problem? I have done all that is suggested in all suggestions on here to no avail.