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Itunes 11.1.5.5 crashes when playing a Music Video

Itunes 11.1.5.5 crashes when trying to play back one specific video that was purchased through ITunes. It played once just fine. Now it crashes Itunes with every attempt at playback. Other previously purchased music videos play just fine. Any suggestions? Even a backup copy has the same effect.


As a side note: With the same video on a 4th Generation Ipod Touch, The slider can be seen counting through the video, but there is no audio and only a dark screen. Yet, other purchased videos play just fine. Also, the crash occured on the previous version of Itunes.


Itunes 11.1.5.5 Running on Windows 8.1 with the current version of Apple's video player software (that I can't remember the name of although I have just updated it and Itunes).

Windows 8

Posted on Mar 12, 2014 6:02 PM

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Itunes 11.1.5.5 crashes when playing a Music Video

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