Q: Hi I need help I can not sign into my phone I have an Apple Id and reset my password I updated it today. Having problems with icloud I think not sure
I need to use my phone and wish I did not update my phone I have not been able to use it all day How can I reset it so I can use it again It says to sign in with apple id that was used to set up this i phone. I have tried every passcode and ID that I have ever used
Q:Hi I need help I can not sign into my phone I have an Apple Id and reset my password I updated it today. Having problems with iclo ...Hi I need help I can not sign into my phone I have an Apple Id and reset my password I updated it today. Having problems with icloud I think not suremore
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Helpful answers
by randers4,
randers4
Mar 12, 2014 6:12 PM
in response to john1kel
Are you sure it's your ID? Activation lock will require the ID and password that was originally used to activate the phone in order to reactivate. If the phone had a previous owner, it's their ID and password that is required, not yours.