HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
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Mar 12, 2014 6:41 PM in response to djmikemikeby AnaMusic,Welcome to the user to User Technical Support Forum provided by Apple
Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414