PDF tickets not going to Passbook.

Question

PDF tickets not going to Passbook.

Hi, so I have an iPhone 5 iOS 7.1 and I bought a few tickets for the movies which have been sent to me as a PDFs. When I click on the link to open in Passbook it just opens up the ticket in a tab in Safari. Then when I press the rectangle/arrow feature to copy/message/mail it etc it allows me to open with iBooks which is fine but isn't the purpose of Passbook for situations such as these? I mean the email specifically has a link to open in Passbook but why doesn't it?

Thanks in advance,

iPhone 5, iOS 7

Posted on Mar 12, 2014 11:20 PM

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Answer 1

Best reply

hexonxonx

Level 4

2,477 points

Mar 13, 2014 9:17 AM in response to alexfromperth

It will never open in passbook because it's a PDF. They willopen in iBooks or Safari.

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Answer 2

pdroth

Level 5

5,171 points

Mar 13, 2014 9:18 AM in response to alexfromperth

You didn't say which site you're using, but if it's Passbook enabled as you state, you simply aren't doing it correctly.

Instead you are opening the PDF, which doesn't get stored in Passbooko.

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Answer 3

Mar 13, 2014 4:02 PM in response to pdroth

It's through moshtix. I haven't had any trouble with using Passbook previously for plane tickets or other events. I tap on the "click here" link and it just opens in safari so maybe it's just being misleading. In order for it open in Passbook I presume it needs to be in another file format?

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Answer 4

bdgeorge

Level 1

0 points

Mar 4, 2015 12:00 AM in response to alexfromperth

Old thread, but I had the same problem.

Moshtix passbook support really doesn't work well - all the passbook links they supply just redirect to a PDF for me as well.

In my case I suspect the following limitation is what's causing it, from the Moshtix website:

Passbook is currently only supported for orders with a single barcode eg if you have 1 ticket for a single entry or 1 ticket for multiple entries but not for multiple tickets.

As I had 2 tickets on the one booking their system just redirects all Passbook requests to the PDF instead

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