Q: My IMessage keeps crashing? How do I fix?
My IMessage keeps crashing? How do I fix?
MacBook (13-inch Late 2009), OS X Mavericks (10.9.2)
Posted on Mar 13, 2014 4:06 AM
Hi,
The error Log shows that it is an In/out error with sandboxing.
Sandboxing is a way of separating out the various app so that if one Crashes it does not effect other things.
When an app starts up it tends to Read the .plists linked with it. In some cases it Writes to the .plist(s)
Prior to Sandboxing iChat and Messages 7 in Mountain Lion would Read and Write to the .plists straight in ~/Library/Preferences
The Sandboxing Writes to the .plists by using the path ~/Library/Containers/com.apple.iChat/Data/Library/Preferences
It then tends to find that the .plist here is an Alias pointing to the Originals.
I would do the following.
Open any Finder Window and then use the View Menu > Show Path Bar
Now use the Go Menu whilst Holding down the ALT key and select the Library that appears (it is hidden and this is one access option)
Now navigate to the Containers/com.apple.iChat/Data/Library/Preferences
The window should now look a bit like this
Now Right click the Preferences folder far right and select the Get Info option.
This will open the Info Panel.
At the bottom is the Ownership and Permissions items
Your Shortname (As under the Little House icon in Icon view in the Users folder) should appear with the word Me next to it.
If you highlight this and then usee the Cogwheel type icon under the list you should find it says "Make yourshortname (Me) the Owner" but in greyed out Text as it should already be done.
As the pic shows you should also have Read and Write permissions to it.
Repeat the process on all the folders until you have done the furthest left Library one (the ~/Library)
Picture of Right Clicking that folder.
Basically we are checking that you Own and have Permissions to Write to the ~/Library and the other folders involved in the Sandboxing route to the .plists (the phrase would be "containing folders" but as Containers is laso part of the route/path I had tried to avoid it).
If there is a sort of note above the list saying you have Custom Access then something has been changed.
8:23 pm Tuesday; March 25, 2014
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
Posted on Mar 25, 2014 1:23 PM










