AirPort Utility not seeing Airport Express on wireless network

Question

Level 1

1 points

AirPort Utility not seeing Airport Express on wireless network

I have recently bought an Airport Express to play music via iTunes from my Mac.

I have the Mac wifi open and it picks up great from the router (the Mac is also wired to the router as well) - the Airport Express is plugged into my stereo aux in the next room. I just want to be able to play music from the iTunes account on the Mac through the speakers on the stereo.

When I first plugged it all in it found it and played fine, however now it doesn't and the light on the AEx is flashing orange.

Was it fluke it worked before?
Do I need to actually plug it into the Mac to set something up properly first?

I can't have the AEx wired into the router due to location.

Thanks in advance 😕

iMac (27-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Mar 13, 2014 8:03 AM

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Answer 1

braden85

Community Specialist

Mar 15, 2014 2:19 PM in response to juliat72

Hey juliat72!

Here is an article that addresses that issue and can help you resolve it:

Wi-Fi base station: Understanding and resolving a blinking amber status light

http://support.apple.com/kb/ts1589

Thanks for coming to the Apple Support Communities!

Cheers,

Braden

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Answer 2

juliat72 Author

Level 1

1 points

Mar 18, 2014 6:56 AM in response to braden85

Thanks, but once again the base station is not coming up on the Airport Utility on the Mac - it seems that once the Mac is rebooted the connection/settings/confisguration of the base station is lost

??

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Answer 3

braden85

Community Specialist

Mar 19, 2014 9:13 AM in response to juliat72

Hi again juliat72,

You may need to reset your base station then, by following the instructions in this article:

Resetting an AirPort base station FAQ

http://support.apple.com/kb/ht3728

Take care, and thanks for visiting the Apple Support Communities.

Cheers,

Braden

Reply

Answer 4

juliat72 Author

Level 1

1 points

Mar 19, 2014 10:41 AM in response to braden85

I have reset it and again it found it once then when we went to use it again next day it couldn't see it.

Obviously we are setting something up wrong - is there an idiots guide to configuring it properly to the router/iTunes?

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Answer 5

braden85

Community Specialist

Mar 19, 2014 1:52 PM in response to juliat72

Hi again juliat72,

After researching this issue a little further, I’ve found another article that describes this exact issue and will prove a little more useful for this issue:

AirPort base stations: How to find the Wi-Fi network when it doesn't appear normally

http://support.apple.com/kb/TS3549

If this does not resolve the issue, see the following statement to get further help:

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Take care, and thanks for visiting the Apple Support Communities.

Cheers,

Braden

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