iMac restarts by itself
Hi,
I work in a studio with 3 iMacs 1 which is a 27" with the thicker monitor, and 2 which are 27" newer model with a thin monitor (Bought before Mavericks came out). They all seem to be having the same issue. On some days (One iMac every week, or every other week) an iMac just shuts down and restarts without warning.
I've tried resetting the PRAM but the problem still occurs.
I don't recall this issue happening before Mavericks came out, but it could just be a coincidence.
Below is an error report that appeared on the older iMac when it restarted:
Anonymous UUID: | B9646AD7-FED7-F5EE-1482-D489353ECC4A |
Thu Mar 13 14:52:37 2014
panic(cpu 2 caller 0xffffff80036dbe2e): Kernel trap at 0xffffff7f859101e2, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000c700000067, CR3: 0x0000000005f63000, CR4: 0x0000000000000660
RAX: 0xffffff7f859101c4, RBX: 0xffffff8012416400, RCX: 0xffffff7f859103ec, RDX: 0x0000000000000800
RSP: 0xffffff80842d3cc0, RBP: 0xffffff80842d3cf0, RSI: 0xffffff8010636780, RDI: 0xffffff8012416400
R8: 0xffffff8003a16115, R9: 0xffffff80842d3cbc, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0xffffff807ecf9900, R13: 0x000000000000003f, R14: 0xffffff800be13b10, R15: 0x000000c700000067
RFL: 0x0000000000010202, RIP: 0xffffff7f859101e2, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000c700000067, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80842d3950 : 0xffffff8003622fa9
0xffffff80842d39d0 : 0xffffff80036dbe2e
0xffffff80842d3ba0 : 0xffffff80036f3326
0xffffff80842d3bc0 : 0xffffff7f859101e2
0xffffff80842d3cf0 : 0xffffff7f8590d22d
0xffffff80842d3fb0 : 0xffffff80036d6ff7
Kernel Extensions in backtrace: | |
com.thursby.kext.NetBIOS(11.0)[00000000-0000-0000-0000-000000000000]@0xffffff7f8 58f8000->0xffffff7f8591bfff |
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: | 0x0000000003400000 |
Kernel text base: 0xffffff8003600000
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 20436787576710
last loaded kext at 270220869300: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f83f54000, size 65536)
loaded kexts:
com.thursby.kext.cifs 11.0.0
com.thursby.kext.NetBIOS
11.0.0
com.apple.filesystems.msdosfs
1.9
com.apple.driver.AudioAUUC
1.60
com.apple.filesystems.monitorfs
1.0
com.apple.driver.AppleBluetoothMultitouch
80.14
com.apple.driver.AppleTyMCEDriver
1.0.2d2
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs
3.0
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleMikeyDriver
2.6.0f1
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver
2.6.0f1
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.kext.AMDFramebuffer
1.2.0
com.apple.ATIRadeonX2000
8.2.4
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleIntelMCEReporter
104
com.apple.driver.AppleLPC
1.7.0
com.apple.kext.AMD4800Controller
1.2.0
com.apple.iokit.IOBluetoothUSBDFU
4.2.3f10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleFileSystemDriver
3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Atheros40
700.74.5
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleUSBUHCI
656.4.1
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard
170.15
com.apple.driver.AppleHIDKeyboard
170.15
com.apple.driver.IOBluetoothHIDDriver
4.2.3f10
com.apple.driver.AppleMultitouchDriver
245.13
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.kext.AMDSupport
1.2.0
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread 1
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: DYMO LabelWriter 450
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Any ideas? All help is appreciated!
iMac, OS X Mavericks (10.9.2)