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Helpful answers
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Mar 15, 2014 2:04 PM in response to AVCrashby sheila_m.,Hello AVCrash,
Congratulations on your new iPhone 5s! I definitely understand your concern with getting your information from your iPhone 5 to your iPhone 5s. I found a couple of articles to help resolve this.
If you prefer to use iCloud, I recommend starting with these articles:
iCloud: Understanding alert messages when restoring from an iCloud Backup
http://support.apple.com/kb/TS4585
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992
If you would like to try to use iTunes, use the steps in this article:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thank you for using Apple Support Communities.
Best,
Sheila M.
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Mar 16, 2014 2:48 AM in response to sheila_m.by AVCrash,Thanks
In my case i solved problem with iBackupBot and move all sms & phone histrory with this software
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Mar 19, 2014 12:49 PM in response to AVCrashby sheila_m.,Hi AVCrash,
Thank you for the update of what resolved this for you! I'm glad it's working now.
All the best,
Sheila M.
