You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5s freezing and lagging keyboard after updating to ios.7.1, iPhone 5s freezing and lagging keyboard after updating to ios.7.1

everytime I use the keyboard the iphone starts freezing and legging, with no reason. Just updated to ios7.1. Anyone has any kind of solution for that ? already restarted the phone 5 times, and the problem still unsolved. Hope it wont keep going for so long.

iPhone 5s, iOS 7.1

Posted on Mar 13, 2014 1:39 PM

Reply
6 replies

Mar 15, 2014 11:27 AM in response to andoliv

Hey andoliv,



Thanks for the question and great troubleshooting so far. If your issue persists after restarting your iPhone multiple times, let’s try a full software restore of your device. Don’t forget to backup your data before doing so:


Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)

http://support.apple.com/kb/HT5262


Use iTunes to restore your iOS device to factory settings

http://support.apple.com/kb/HT1414



Thanks,


Matt M.

Apr 1, 2014 11:33 PM in response to matt00

Thanks Matt,


I have the same problem. iPhone 4 on 7.1 freezing. Did restore, lots of free RAM (13 bg), but freezing/hanging reoccurs, interestingly not immediately but only This seems always to be when using contacts either from the home screen or from within the phone app itself.


So it is contacts related. Always on the second keystroke.


I have toggled off notifications and gestures to see if this makes any difference but it has not.


I have exactly the same problem on my iPad2 and iPad4 so it is not the device.


Owen

Apr 2, 2014 7:31 AM in response to andoliv

I am seeing the same issue on both my iPhone 5s and my iPad Air after updating to 7.1 so I doubt it can be a processor issue. I have also seen both devices have a long lag when trying to wake them from the lock screen; it can require several presses of the home button and up to 5 seconds before either device will turn on its display.


Max

Apr 21, 2014 10:53 PM in response to matt00

Hi, I have a lot of problems with freezing on my 5s since 7.1 also. I have to do the 2button reset several times per day because the phone will become frozen and completely unresponsive for very long times.


I've ready some other forums with the same types of issues. This freezing makes my 5s worse than the original iphone would feel as far as speed. The chip is so much fast now, but the old iphones Never froze for the most part. It's just too bad.


Thanks for the advice on doing a restore. I should, but I tend to dread restoring. Something always comes out weird. I should do it though.

Apr 21, 2014 10:59 PM in response to mhunnewe

Just a curious question. Are you using Yahoo Contacts, Hotmail/Outlook Contacts, Google contacts, or iCloud contacts? In other words, are your contacts stored in the cloud? If so, the delay could be when your phone connects to your account to refresh the information contained in the address book. iCloud shouldn't cause the issue, but the connection to the other three 'Might'.


Just a thought.

iPhone 5s freezing and lagging keyboard after updating to ios.7.1, iPhone 5s freezing and lagging keyboard after updating to ios.7.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.