deborah122

Q: My iPhone 4S home page inadvertently zooms.  How do I fix?

My iPhone 4S home page inadvertently zooms several times per week which carries over to all apps.  It does not respond to pinching nor swiping.  The only way I can re set it is to shut the phone down and re start.  Is there a way to correct this while the phone is operating?

iPhone 4S

Posted on Mar 13, 2014 1:51 PM

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Q: My iPhone 4S home page inadvertently zooms.  How do I fix?

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  • by matt00,Solvedanswer

    matt00 Mar 15, 2014 10:01 AM in response to deborah122
    Level 5 (4,015 points)
    Mar 15, 2014 10:01 AM in response to deborah122

    Hey deborah122,

     

     

    Thanks for the question. Let’s check your Accessibility settings to see if “Zoom” is configured to initiate upon a three button click. Navigate to Settings > General > Accessibility and scroll to the bottom to the “Accessibility Shortcut” - make sure this is set to nothing (if set to zoom, tap it to disable). There shouldn’t be a checkmark on any of these options.

     

    You can also make sure “Zoom” is disabled near the top of the main Accessibility screen.

     

    iOS: Configuring accessibility features

    http://support.apple.com/kb/HT5018

     

     

    Thanks,

     

    Matt M.