iOS 7.1 and " iTunes could not connect to this iPhone. You do not have permission." BUGGING ME NOW

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Level 1

0 points

Checked the usb status and it sees an iphone ( 4s ) attached,

Repaired disc permissions

updated and reset iphone

and itunes

reinstalled mavericks from scratch

phone alert saying " TRUST THIS COMPUTER?"

hit trust

same alert keeps appearing

again and again

itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."

what the actual F*** is going on and can anybody help ??????

iPhone 4S, iOS 7.1, imac 2011

Posted on Mar 13, 2014 3:28 PM

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Answer 1

Best reply

Level 1

10 points

Did you resolve this yet? It took me 3 hours on the phone with support over 2 sessions, but they found the solution.

From the Finder menu:

Go/Go to Folder...

Enter: var/db/lockdown

Select everything in folder and delete

Restart computer

Launch iTunes and plug in phone. It should work (that's what did it for us).

Good luck.

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Answer 2

Level 1

0 points

OH MY WORD ....thank you so much ...and done in 30 seconds !

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