HT203421: Troubleshooting the Mac App Store

Learn about Troubleshooting the Mac App Store
mreby1
Level 1 (0 points)

Q: Erase hard drive

how do I reinstall OS 10.8.2 and remove all personal information from the hard drive?

iMac, OS X Mountain Lion (10.8.2)

Posted on Mar 13, 2014 4:50 PM

by Niel,Solvedanswer
Niel Niel
Level 10 (312,714 points)
Mac OS X
A:

Throw away any files which may contain sensitive data and securely empty the Trash.

 

If it shipped with Mac OS X 10.6.8 or earlier, insert its original disk and restart the computer with the C key held down.

If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys(as well as the Option key if you're going to sell or give away the computer) held down.

 

Use the Disk Utility to erase the partition with Mac OS X installed, and then install a fresh OS onto it. If you used a disk and are going to sell or give away the computer, include the disk with it.

 

(102594)

Posted on Mar 13, 2014 4:51 PM

Close
mreby1

Q: Erase hard drive

  • All replies
  • Helpful answers

  • by Niel,Solvedanswer

    Niel Niel Mar 13, 2014 4:51 PM in response to mreby1
    Level 10 (312,714 points)
    Mac OS X
    Mar 13, 2014 4:51 PM in response to mreby1

    Throw away any files which may contain sensitive data and securely empty the Trash.

     

    If it shipped with Mac OS X 10.6.8 or earlier, insert its original disk and restart the computer with the C key held down.

    If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys(as well as the Option key if you're going to sell or give away the computer) held down.

     

    Use the Disk Utility to erase the partition with Mac OS X installed, and then install a fresh OS onto it. If you used a disk and are going to sell or give away the computer, include the disk with it.

     

    (102594)