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austincopswife
Level 1 (0 points)

Q: I downloaded the 7.1 software today and now my phone flickers off and on along with going to the main screen when your online or sending a text message. How can this be corrected? My phone was fine before this software update.

I downloaded the 7.1 software today and now my phone flickers off and on along with going to the main screen when your online or sending a text message. If was fine before, how do I fix this?

iPhone 5, iOS 7.1

Posted on Mar 13, 2014 5:26 PM

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austincopswife

Q: I downloaded the 7.1 software today and now my phone flickers off and on along with going to the main screen when your online or s ... more

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  • by raymond73,

    raymond73 raymond73 Mar 13, 2014 6:02 PM in response to austincopswife
    Level 4 (1,738 points)
    Mar 13, 2014 6:02 PM in response to austincopswife

    Restart your device by holding the home and power button until the Apple logo appears then release. The device will restart. No data is lost.

  • by austincopswife,

    austincopswife austincopswife Mar 15, 2014 4:21 PM in response to raymond73
    Level 1 (0 points)
    Mar 15, 2014 4:21 PM in response to raymond73

    This did not correct the problem. I did a restore also and nothing. Apple rep says its a hardware issue on my phone and not a software issue. Very odd that the phone was working perfect before and now you cant even use the phone. Either way nothing was done to help me fix it other than me buy a new phone. Now Im seeing there are lots of people having the same problem I am.