5 Replies Latest reply: Mar 22, 2014 5:35 PM by csvercl
TuxedoCartman Level 1 (0 points)



Here's my problem: I've got a brand new MacBook Pro Retina 15" hooked up to two Dell U2414H monitors.  When I tried to watch a video on Netflix on one of these monitors, however, all I got was a black screen in Safari with a gray box that said "Plugin Failure."  It will play on the laptop screen, but not the external monitors.


I uninstalled/ reinstalled Silverlight

I uninstalled/ reinstalled Flash Player

I rebooted the browser, computer, and toggled every security switch I could find


I also tried watching Netflix in Firefox.  That worked just fine on either the laptop monitor OR the external monitors, so I believe this to be a Safari problem.


Can anybody help?  I'd really like to watch Netflix on my big(ger) screens, and can't stand Firefox these days. 

MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.2)