Battery iPhone 5 - phone often switches "off"

Question

Battery iPhone 5 - phone often switches "off"

Hi,

a part from the problem that it has become impossible to use my iPhone for one day, without recharching at least 30 min, now -a few times per week- when the battery-level is at more or less 30%, my iPhone simply switches OFF while using it!!!. If not possible to recharche imediately, it's bad luck!.

Once recharching, the battery is up to 50% again after a few minutes.

This is very very annoying...

Can sombody help me? Is replacing the battery an option? Something else?

Thanx.

Geert (Brussels, Belgium)

iPhone 5, iOS 6.0.1

Posted on Mar 14, 2014 12:30 AM

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Answer 1

Mar 14, 2014 1:24 AM in response to geertfrombrussels

Depending on the use and age of the phone, this could be a battery problem. If you can, visit an Authorized Apple Service Provider or an Apple Store next to your place and let them check your battery, your phone might need a new one.

iPhone - Contact Support - Apple Support

How much does iPhone Battery Replacement Service cost?

Service arranged through Apple costs € 75,00. A € 12,10 shipping fee will be added if this service requires shipping. All fees are in EUR and include VAT.

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How do I arrange iPhone Battery Replacement Service?

Battery Replacement Service may be arranged through your carrier or Apple. Please do not send any accessories with your iPhone.

copied from Apple - Support - Service Answer Center

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