Hi I also have a mini ipad that is completely dead, unresponsive and cannot be restarted since it is DEAD!!!! it s just over a year old so no longer covered by gurantee, it was very expensive because i bought the 64gb, so now i basically use is as an i-mousepad....😟 very depressing
Hey estherfrommaale adumim,
Thanks for the question. I can understand how frustrating this situation may be. However, to completely isolate to a hardware issue, it would be best to follow each step in this resource:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Resolution
1. If a single application is not responding or stops responding when it opens, you can force it to close.
2. If the device is unresponsive or if certain controls aren't working as expected, restart your device.
3. If the device remains unresponsive or does not turn on (or power on), reset your device.
4. If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
1. If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
2. Let it charge for at least twenty minutes, then see if it starts normally.
3. If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
4. If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
1. Connect the device to your computer and open iTunes.
2. If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
3. If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
6. If the above steps do not resolve the issue, contact Apple.
Thanks,
Matt M.
If the battery is completely drained it may take a long time on the charger before it responds. Use the charger that came with it and plug that into a known good wall outlet. After an hour reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it remain on the charger until the battery reaches 100%. If the device will not restart Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
mini-iPad DEAD and completely unresonsive
