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cannot connect to personal hotspot ios 7.1 iphone 4

i have a problem after upgrade my iphone 4 to ios 7.1 that can't save apn personal hotspot...

how to fix it? please tell me, fyi i bought my iphone 4 without bundling carrier network.

thx

iPhone 4, iOS 7.1, personal hotspot apn not working

Posted on Mar 14, 2014 9:29 AM

Reply
5 replies

Mar 16, 2014 10:47 AM in response to andreas4417

Hey andreas4417,



Thanks for the question. I understand that you are experiencing issues with Personal Hotspot since upgrading to iOS 7.1. The following resource may provide a solution:


iOS: Troubleshooting Personal Hotspot

http://support.apple.com/kb/TS2756


Basic troubleshooting


1. See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.


2. Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.


3. Check the Internet connection on your iOS device: Tap Safari and load a new webpage.


4. If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.


5. Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.


6. Install the latest version of iOS.


7. Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.


8. If you still see the issue, restore the iPhone.


If you're still experiencing issues, try the steps below. […]


Thanks,


Matt M.

cannot connect to personal hotspot ios 7.1 iphone 4

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