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iOS: Troubleshooting Wi-Fi networks and connections
- If you're using a public or commercial network, you may need to log in or subscribe.
- Check to see if you have a self-assigned IP address:
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
- If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
- If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Have a nice day,
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
Fix WiFi Issue for iOS 7
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
How To: Workaround iPad Wi-Fi Issues
Another Fix For iOS 6 WiFi Problems
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
Apple's iOS 6 Wi-Fi problems
iPad: Issues connecting to Wi-Fi networks
How to Boost Your Wi-Fi Signal
Troubleshooting a Weak Wi-Fi Signal
How to Fix a Poor Wi-Fi Signal on Your iPad
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
iPad Wi-Fi Problems: Comprehensive List of Fixes
Connect iPad to Wi-Fi (with troubleshooting info)
10 Ways to Boost Your Wireless Signal
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Same issue here. iPad 2 Wifi range now ***** and drops often.
If I move right next to router, its fine.
I have iPad Mini, Air and Iphone 4 and 5 all working, but the ipad2 wifi only model seems to note like ios 7.1
I am going to downgrade ioS, as clearly ios 7 has some issues affecting wireless that has nothing to do with hardware or my router.
APPLE - Happy to be a guinea pig but clearly IOS 7.1 has a problem with the iPad 2 Wifi performance.
Same problem here, I have received my ipad2 for a birthday 2 years ago, all worked fine until I installed ios7.1
I raised a call with Apple and follow all instructions, including re-setting my ipad to factory settings but to no avail, their support team basically said, go to an applestore or we will charge you for the repair...
I have 2 netgear routers (2.4Ghz) at home which works fine with my nexus7 tablet, Lenovo & Dell Laptops. The ipad2 recognise the wi-fi network but cannot connect to it but it works very well at work on their dual band (5Ghz) network.
So I would like Apple to issue a fix or at least allow me to downgrade to the previous ios.
a Very dissapointed customer.