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New macbook pro with very slow booting

After buying my new macbook pro and installing stuff from my old macbook pro using time machine back-up the booting process has become 5 minutes long after each restart of the computer. Reinstalled Mavericks but no change. I have run etresoft check with the following result. Please help me to analyse:


Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

8 GB RAM


Video Information:

Intel Iris - VRAM: 1024 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 4:57:26


Disk Information:

APPLE SSD SD0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 250,14 GB (70,67 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Apple Internal Memory Card Reader


Logitech Logitech USB Headset


Logitech USB Receiver


Audioengine Audioengine 2+


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6)

com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.6)

com.eltima.SyncMate.kext (0.2.5b15)

foo.tap (1.0)

foo.tun (1.0)

com.aladdin.kext.aksfridge (1.0.2)


Startup Items:

tap: Path: /Library/StartupItems/tap

tun: Path: /Library/StartupItems/tun


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.aladdin.aksusbd.plist 3rd-Party support link

[System] com.aladdin.hasplmd.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link

[System] com.xrite.device.xrdd.plist 3rd-Party support link

[System] rapiback.plist 3rd-Party support link


Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.Logitech.Control Center.Daemon.plist 3rd-Party support link

[System] com.teamviewer.teamviewer.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

[System] com.xrite.device.softwareupdate.plist 3rd-Party support link

[System] syncmateStarter.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

iTunesHelper

GrowlMenu

GrowlHelperApp

i1ProfilerTray

Dropbox

Genieo

WDDriveUtilityHelper

WDSecurityHelper

Spotify

fuspredownloader


Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User iTunes Plug-ins:

AudioScrobbler: Version: 6.0.5 - SDK 10.8 3rd-Party support link


User Internet Plug-ins:

Google Earth Web Plug-in: Version: 7.1 3rd-Party support link


3rd Party Preference Panes:

Flash Player 3rd-Party support link

FUSE for OS X (OSXFUSE) 3rd-Party support link

Growl 3rd-Party support link

Logitech Control Center 3rd-Party support link


Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

i1Profiler: Version: 1.3.1 - SDK 10.5 3rd-Party support link

/Applications/i1Profiler/i1Profiler.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

Microsoft Communicator: Version: 13.1.3 - SDK 10.5 3rd-Party support link

Kies: Version: 2.0.0.13023_10 - SDK 10.5 3rd-Party support link


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 232.96 GB Disk used: 167.15 GB

Destinations:

My Book Studio [Local] (Last used)

Total size: 0 B

Total number of backups: (null)

Size of backup disk: Too small

Backup size 0 B < (Disk used 167.15 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

57% Finder

2% WindowServer

2% Spotify

1% Dropbox

1% EtreCheck


Top Processes by Memory:

319 MB com.apple.WebKit.WebContent

238 MB Mail

164 MB mds_stores

164 MB Google Chrome

156 MB softwareupdated


Virtual Memory Information:

1.50 GB Free RAM

3.21 GB Active RAM

2.30 GB Inactive RAM

1023 MB Wired RAM

2.07 GB Page-ins

0 B Page-outs

MacBook Pro with Retina display, OS X Mavericks (10.9.2)

Posted on Mar 14, 2014 11:01 AM

Reply
7 replies

Mar 14, 2014 4:33 PM in response to Varzoltan

One item that likely adds to the problem is Genieo, and any other related things

which are known as Adware. These parts can be many places in the OS X and

are difficult to remove. And the 'uninstaller' often times provided will not work.


It won't remove all of the parts. This thing is a known issue, often is acquired by

visiting software download sites, & clicking on a green box [Download] yet in

fine print, the words 'clicking here will get you genieo' even if you wanted to get

a free copy of Flash player without going to Adobe's page for the correct one.

Some have badfiles hidden in the doctored software, so you get it that way.


For other performance issues, see the second link, for a list of guides.


•Adware Removal Guide - TheSafeMac:

http://www.thesafemac.com/arg/


•Tech Guides - TheSafeMac:

http://www.thesafemac.com/tech-guides/


• X Labs FAQ about Mac OS X:

http://www.thexlab.com/faqs/faqs.html


You may be able to look through ASC discussions to find a few lengthy

threads of similar topic matter where the same gets asked over & over.

Another favorite is Mackeeper, also, cleanupmymac, among others...

Ones to Avoid.


Hopefully this helps, for some of the issue.

Good luck & happy computing! 🙂

Mar 16, 2014 12:41 PM in response to K Shaffer

I have managed to get rid of Genieo, but the problem remained unsolved: it still takes 5 minutes and 23 second to start up my computer. I still havent find any other potential cause looking into the tech-guide. Can it be linked to the fact that I have used Time Machine back-up when I installed my computer? Is there another test which might able to identify causes?


Please help me out with some ideas, I am in despair, thanks.


Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

8 GB RAM


Video Information:

Intel Iris - VRAM: 1024 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:7:22


Disk Information:

APPLE SSD SD0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 250,14 GB (70,23 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Apple Internal Memory Card Reader


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6)

com.eltima.SyncMate.kext (0.2.5b15)

foo.tap (1.0)

foo.tun (1.0)

com.aladdin.kext.aksfridge (1.0.2)


Startup Items:

tap: Path: /Library/StartupItems/tap

tun: Path: /Library/StartupItems/tun


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.aladdin.aksusbd.plist 3rd-Party support link

[System] com.aladdin.hasplmd.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link

[System] com.xrite.device.xrdd.plist 3rd-Party support link

[System] rapiback.plist 3rd-Party support link


Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.Logitech.Control Center.Daemon.plist 3rd-Party support link

[System] com.teamviewer.teamviewer.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

[System] com.xrite.device.softwareupdate.plist 3rd-Party support link

[System] syncmateStarter.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

iTunesHelper

GrowlMenu

GrowlHelperApp

i1ProfilerTray

Dropbox

Genieo

WDDriveUtilityHelper

WDSecurityHelper

Spotify

fuspredownloader


Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User iTunes Plug-ins:

AudioScrobbler: Version: 6.0.5 - SDK 10.8 3rd-Party support link


User Internet Plug-ins:

Google Earth Web Plug-in: Version: 7.1 3rd-Party support link


3rd Party Preference Panes:

Flash Player 3rd-Party support link

FUSE for OS X (OSXFUSE) 3rd-Party support link

Growl 3rd-Party support link

Logitech Control Center 3rd-Party support link


Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

i1Profiler: Version: 1.3.1 - SDK 10.5 3rd-Party support link

/Applications/i1Profiler/i1Profiler.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

Microsoft Communicator: Version: 13.1.3 - SDK 10.5 3rd-Party support link

Kies: Version: 2.0.0.13023_10 - SDK 10.5 3rd-Party support link


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 232.96 GB Disk used: 167.56 GB

Destinations:

My Book Studio [Local] (Last used)

Total size: 2

Total number of backups: 1

Oldest backup: 2014-03-16 15:35:04 +0000

Last backup: 2014-03-16 15:35:04 +0000

Size of backup disk: Excellent

Backup size 2 > (Disk size 232.96 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

2% Dropbox

2% WindowServer

1% EtreCheck

0% WDDriveUtilityHelper

0% xrdd


Top Processes by Memory:

205 MB Dock

131 MB mds_stores

123 MB com.apple.IconServicesAgent

82 MB Dropbox

82 MB com.apple.WebKit.WebContent


Virtual Memory Information:

4.93 GB Free RAM

1.81 GB Active RAM

377 MB Inactive RAM

911 MB Wired RAM

477 MB Page-ins

0 B Page-outs

Mar 16, 2014 1:48 PM in response to Varzoltan

Varzoltan wrote:


I just see, that under User login Items there is still Genieo.

That doesn't necessarily mean anything. Just Open System Preferences->Users & Groups, click on your Username and the Login Items tab. Highlight "Genieo" in the list and click on the minus "-" button in the lower left corner to remove it.


If you later find that it has been added in again, then you may still have another file to remove.

New macbook pro with very slow booting

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