I don't know previous owner how do I unlock device

I don't know previous owner for my iPad mini how do I remove them so I can set up my ID

iPad 2

Posted on Mar 14, 2014 1:52 PM

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4 replies

Mar 14, 2014 2:49 PM in response to Mtdrew1111

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

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I don't know previous owner how do I unlock device

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