Software Update: Could not find image named 'package'

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Level 1

88 points

Software Update: Could not find image named 'package'

Software Update is telling me that I two software updates are available, Application Loader and Mac App Store Update. When I allow Software Update to install both, it seems to just get stuck. In the console I see messages like

Software Update: Could not find image named 'package'

Software Update: Layout still needs update after calling -[WebHTMLView layout]. WebHTMLView or one of its superclasses may have overridden -layout without calling super. Or, something may have dirtied layout in the middle of updating it. Both are programming errors in Cocoa Autolayout. The former is pretty likely to arise if some pre-Cocoa Autolayout class had a method called layout, but it should be fixed.

What's going on???

MacBook Pro (17-inch Late 2011), Mac OS X (10.7.5), 2.4 GHz Core i7, 16GB RAM, 1TB HD

Posted on Mar 14, 2014 4:11 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Mar 14, 2014 6:31 PM in response to Richard Liu

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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