HT201400: If you can’t connect to the iTunes Store

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PD Taylor

Level 1 (0 points)

Q: Why cant i make purchases on my ipad. error message telling me to contact apple support

Again, Trying to make a purchase on my ipad. told to contact support. cannot connect to itunes.

iPad, iOS 7.1

Posted on Mar 14, 2014 4:18 PM

I have this question too

Q: Why cant i make purchases on my ipad. error message telling me to contact apple support

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by King_Penguin,

King_Penguin Mar 15, 2014 2:37 AM in response to PD Taylor
Level 10 (132,980 points)

iTunes

Mar 15, 2014 2:37 AM in response to PD Taylor

Have you contacted iTunes Support (these are user-to-user forums) ? If not then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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